Cold Chain Warehouse Manager F/M

About the company

JINGDONG Logistics (JD Logistics) is the logistics arm of JD.com and one of the world's leading technology-driven supply chain solutions providers. Leveraging advanced expertise in automation, intelligent logistics, and data-driven operations, we deliver end-to-end logistics solutions that help businesses grow while enhancing customer experience.

Our capabilities span the entire supply chain, including warehousing, line-haul transportation, last-mile delivery, bulky goods logistics, cold chain solutions, and cross-border operations. Our mission is simple: to deliver speed, reliability, and operational excellence at every stage of the supply chain.

Our Global Presence

JD Logistics has built one of the world's largest and most advanced logistics infrastructures, operating more than 3,600 warehouses with over 34 million square meters of warehouse space worldwide.

Our international smart logistics network combines highly automated warehouses with robust global transportation capabilities, enabling seamless cross-border supply chain solutions.

Today, we operate more than 130 overseas warehouses (bonded, direct shipping, and overseas fulfillment) across 23 countries and regions through our international brands JoyLogistics and JoyExpress, supporting JD.com's rapidly expanding global logistics network.

Learn more about who we are and what we do:

What We Offer

Joining JD Logistics means helping shape the future of global supply chain and logistics. You'll contribute to innovative projects involving smart warehouses, automation, intelligent logistics technologies, and next-generation fulfillment solutions that move millions of products worldwide every day.

About the Team

You'll join the JD Logistics Operations team, where collaboration, ownership, innovation, and continuous improvement are at the heart of everything we do.

As a Warehouse Manager, you will lead all warehouse operations, ensuring efficient receiving, storage, inventory management, and order fulfillment while maintaining the highest standards of safety, operational excellence, and productivity.

Key Responsibilities

Strategic Planning & Warehouse Development

• Develop warehouse strategies aligned with the company's business objectives.
• Design warehouse operational standards, annual operating plans, and management systems.
• Plan warehouse layouts and equipment configurations.
• Drive warehouse standardization, digital transformation, and smart warehouse initiatives to continuously improve operational efficiency.

End-to-End Warehouse Operations

• Oversee all warehouse activities, including receiving, storage, inventory control, cycle counting, picking, packing, and order fulfillment.
• Monitor key operational KPIs, including inventory accuracy, stock turnover, productivity, and service performance.
• Optimize workflows, warehouse processes, and resource allocation to improve operational efficiency while reducing errors and inventory losses.

Cost Management & Continuous Improvement

• Analyze warehouse cost structures, including labor, equipment, and facility utilization.
• Develop and implement cost optimization initiatives without compromising operational quality.
• Promote process improvements, Lean methodologies, and warehouse automation solutions.
• Monitor labor productivity and warehouse space utilization to continuously improve operational performance.

Leadership, People Management & Risk Control

• Recruit, coach, develop, and manage warehouse teams.
• Foster a high-performance culture focused on accountability, engagement, and continuous learning.
• Build effective organizational structures to support business growth.
• Ensure full compliance with Health & Safety regulations and company policies.
• Manage operational risks, business continuity, emergency situations, and incident response to maintain a safe working environment.

Cross-Functional Collaboration & Customer Excellence

• Partner closely with Transportation, Commercial, Customer Service, Engineering, and Supply Chain teams to optimize end-to-end operations.
• Coordinate cross-functional initiatives to improve operational performance and customer satisfaction.
• Gather customer feedback and translate insights into continuous warehouse service improvements.
• Support business growth by enhancing operational competitiveness and service quality.

Qualifications

• Bachelor's or Master's degree in Supply Chain Management, Logistics, Business Administration, Engineering, or a related field.
• Minimum 5 years of warehouse management experience, including at least 2 years in a supervisory or leadership role in Cold chain
• Proven experience managing Warehouse Management Systems (WMS).
• Strong leadership and people management skills with the ability to motivate and develop high-performing teams.
• Excellent analytical, organizational, and problem-solving abilities.
• Strong communication and stakeholder management skills.
• Fluent in Spanish and English, both written and spoken. Mandarin is considered a strong advantage.
• Solid knowledge of Health & Safety regulations and warehouse compliance standards.
• Ability to thrive in a fast-paced, dynamic, and continuously evolving environment.
• Previous experience in e-commerce fulfillment or high-volume logistics operations would be highly desirable.

Diversity & Inclusion

At JD Logistics, we are committed to building an inclusive workplace where everyone can thrive.

We are proud to be an Equal Opportunity Employer. Employment decisions are made based on qualifications, merit, and business needs, regardless of race, ethnicity, gender, gender identity, sexual orientation, age, disability, religion, or any other characteristic protected by applicable law.

Ready to Build the Future of Logistics?

Take the next step in your career and join one of the world's fastest-growing logistics companies.

Apply today and help shape the future of intelligent logistics with JD Logistics.