Icelandic-Speaking Customer Service Representative |Barcelona, Spain

Icelandic-Speaking Customer Service Representative | Barcelona, Spain We are looking for an Icelandic-speaking Customer Service Representative to join an international team based in Barcelona, Spain . If you are customer-oriented, enjoy solving problems, and thrive in a multicultural environment, this is an excellent opportunity to develop your career with a global organization. What You'll Do Provide professional customer support via phone and email. Assist customers with service-related, payment, and technical inquiries. Deliver accurate information while following established procedures. Ensure a high level of customer satisfaction through effective communication and problem-solving. Collaborate with internal teams to resolve customer requests efficiently. Requirements Native or C2 level Icelandic . Advanced English . Strong communication and interpersonal skills. Good computer skills (MS Office and CRM systems). Customer-focused with a proactive, solution-oriented mindset. Previous customer service or contact center experience is an advantage. What We Offer Location: Barcelona, Spain Schedule: 38.5 hours/week, Monday–Sunday (rotational shifts) Working Hours: Between 09:00 and 20:00 Salary: €22,249 gross/year Temporary employment contract 27 working days of annual leave Comprehensive onboarding and paid training Ongoing learning and career development opportunities International and multicultural work environment Additional employee benefits and wellness programs