Warranty Manager

Responsibilities

Revise detenidamente toda la documentación de la solicitud antes de hacer clic en el botón de solicitar al final de esta descripción.

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• Manage the warranty of BS New Projects in the Spain and Italy area.
  
• Ensure that customers are provided with the highest levels of service in regards to the warranties on products and services.
  
• Provide customer service, managing and tracking warranties, monitoring and evaluating warranty claims, and working with suppliers and vendors to resolve customer warranty issues.
  
• Work with management to develop and implement strategies for improving customer service in regards to warranties.
  

Requirements

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• University degree in Engineering preferred, or equivalent technical background.
  
• Experience in warranty management within an industrial or technical environment.
  
• Strong process-oriented mindset with the ability to standardize and improve workflows.
  
• Problem-solving and analytical skills with a structured approach.
  
• Good organizational skills and ability to manage multiple priorities.
  
• Customer service orientation and focus on quality of execution.
  
• Strong communication and interpersonal skills.
  
• Ability to work independently and in cross-functional teams.
  
• High attention to detail and accuracy in data and reporting.
  
• Ability to anticipate issues and proactively propose solutions.
  
• Proficiency in common business software (Excel/ERP tools is a plus). xcskxlj
  
• Fluent in Spanish or Italian, and English.
  

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