Sales Development Representative, Romanian Speaker – Google Ads Products

Responsibilities

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• Make outbound customer calls to promote and sell services.
  
• Create, maintain, and update a customer database with complete information.
  
• Consolidate and build the customer base.
  
• Record outbound call history and customer responses in detail.
  
• Ensure consistent customer follow-up.
  
• Monitor competitors’ products or services and develop selling strategies.
  
• Handle customer needs and inquiries.
  

Requirements

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• Language Skills: C2 level of Romanian. Good level of English (oral and written).
  
• Experience: 14 months sales experience and customer interaction. Ability to learn and adapt quickly.
  
• Able to perform tasks independently with some supervision.
  
• CRM Skills: proficient CRM experience, comfortable with using CRM software to track customer interactions and assist in sales processes.
  
• Communication Skills: solid communication skills, able to convey messages clearly, participate in meaningful conversations, and contribute to team efforts.
  
• Business Acumen: solid business acumen, able to understand business principles and contribute to operational improvements.
  
• Personal Skills: Proactive and motivated. A customer-oriented team player.
  
• Romania Market Knowledge: understanding of the Romanian business culture. Knowledge of regional differences within Poland, recognizing the particularities of each area to tailor sales strategies.
  
• Familiarity with the key sectors of the Romanian economy, identifying business opportunities and understanding the specific needs of each industry.
  
• Romanian Communication: ability to communicate with Romanian professionals, both in formal and informal settings, adapting the communication style to the context and the interlocutor.
  
• Understanding of the nuances of Romanian business language, using appropriate terminology and avoiding cultural misunderstandings.
  
• Romanian Legal Knowledge: basic knowledge of Romanian business regulations and data privacy laws.
  

Desirable Skills

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• Process Excellence: Systematically improving organizational processes to enhance efficiency, effectiveness, and quality.
  
• Collaboration: Working effectively with others, sharing ideas and resources to achieve common goals.
  
• Communication: Exchanging information, ideas, and messages between individuals or groups through various channels and mediums.
  
• Emotional Intelligence: Understanding and managing one's own emotions and the emotions of others to foster positive relationships and enhance the impact of actions.
  
• Open Mindedness: Considering and appreciating diverse perspectives and ideas, fostering collaboration.
  
• Critical Thinking: Evaluating information and arguments, leading to informed and effective decisions based on data insights.
  
• Solution Orientation: Approaching problems and challenges with a focus on finding practical and effective solutions. xcskxlj
  
• Entrepreneurship: Having a mindset characterized by innovation, creativity, risk‑taking, and a proactive approach to problem‑solving and opportunity identification.
  

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