Founding Market Operations Launcher (DACH)

Position Overview

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Launch and operate the DACH market operations for REVER, onboarding and supporting e-commerce brands in Germany, Austria, and Switzerland.

You'll tackle the challenge of solving the massive €20B+ returns problem for e-commerce companies in Germany, where return rates range from 40–60% in fashion and footwear.

Responsibilities

• 
  
• Launch the country operations for the DACH market.
  
• Onboard the first brands by managing a variety of external stakeholders, including logistics carriers, fulfilment players, and e-commerce experts.
  
• Exceed client expectations by helping them with technical integrations with their carriers, warehouses, ERP, and CMS systems.
  
• Work at the intersection between our customers, our GTM and product teams.
  
• Manage brand relationships and support them in their experience with REVER.
  
• Use your firsthand experience of our day-to-day operations to contribute to product development.
  
• Engage in strategic discussions to drive our operational excellence.
  
• Bring analytical insights on how to help brands achieve their goals.
  
• Surpass performance goals and thrive in our ambitious team environment, seizing opportunities for personal and company-wide growth.
  

Qualifications

• 
  
• Interest in fashion, tech and innovation with a passion for helping eCommerces grow.
  
• Native communication skills in German, professional in English.
  
• An analytical mindset, driving data‑driven approach to problem solving and strategy.
  
• A fast learner; we want to fail fast, learn faster, and challenge often.
  
• A passion for startup culture, coupled with a proactive mindset.
  
• Quick problem‑solving skills and a knack for decisive action.
  
• Experience in the eCommerce, Fashion, or Retail industry is a plus.
  
• Experience in Account Management is a plus.
  

Benefits

• 
  
• Be at the forefront of scaling REVER.
  
• Join a fast‑growing, dynamic company with strong backing from top‑tier investors.
  
• Work alongside an international, passionate team in Barcelona.
  
• Massive opportunity to grow and move quickly within REVER.
  
• Help shape the future of e-commerce and revolutionize the returns experience for customers across Europe.
  
• This role is based in Spain. xcskxlj We work five days a week from our office in the heart of Barcelona.
  

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