Senior Process Architect

Responsibilities

• Design end-to-end supply chain processes across Plan / Source / Deliver and key interfaces, making handoffs, decision points, constraints, and ownership explicit while improving simplicity and repeatability.
• Define and maintain scalable process standards, including frameworks, SOPs, decision rights, escalation paths, risk mitigation strategies and KPIs.
• Establish improvement or innovation objectives and priorities with stakeholders based on data-driven ROI, operational impact, risk, and business objectives.
• Facilitate problem identification, knowledge sharing, and solutioning across complex stakeholder groups to drive alignment, decisions, and action.
• Lead implementation for assigned process initiatives by managing dependencies, risks, escalation paths, success criteria, adoption/compliance KPIs, and corrective actions.
• Lead defect elimination for assigned process areas through root‑cause problem solving across process, data, system, and behavior, reducing dependence on workarounds through clear ownership and exception management systems.
• Partner with Business Systems to translate process intent into data requirements, KPI definitions, quality expectations, business rules, user stories, and acceptance criteria while minimizing unnecessary customization.
• Provide technical guidance and review on process architecture deliverables, helping peers and project contributors apply consistent methods, standards, and documentation practices.

Requirements

• 10+ years in supply chain process design, operations excellence, operating model, transformation, or related roles.
• Fluent English and Spanish (written and spoken), other European languages are a plus.
• Proven ability to develop operating mechanisms such as standards, decision rights, governance, controls, measures, and adoption routines that work across teams or regions.
• Strong systems thinking, capable of seeing the operating models behind, and understanding how people, processes, data, decisions, tools, and constraints interact.
• Experience working with enterprise platforms, preferably Oracle, and partnering with technical teams on process-to-system translation, requirements and acceptance criteria.
• High data fluency, including understanding of master data, transaction flows, KPI definition, and practical data-quality controls in an operational context.
• Strong influence and facilitation skills; able to align senior internal stakeholders without direct authority and advise teams on complex process issues.
• Excellent organizational and project management skills, with a track record of resolving risks, issues, and dependencies and delivering initiatives on time.
• Experience leveraging analytics, automation and AI tools to accelerate process mapping, root‑cause analysis, scenario design, documentation, and solution development.

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