Sales Development Specialist

Welcome to Rhenus!

The Rhenus Group is one of the leading logistics service providers operating worldwide. We offer tailor-made solutions along the entire supply chain for companies from a wide diversity of industries. From multimodal transports to perfect warehousing, from smooth customs clearance to innovative value-added services: We always keep our pulse on the times and are at our customers' side.

• Develop and maintain a strong pipeline of A, B, C & (D customers -where justified by life cycle and potential). This pipeline should be clean and constantly refreshed with new customers and opportunities.
• Conduct customer visits to understand logistics needs, trade lanes, volumes, and challenges.
• Comply with all company rules regarding CRM usage/KPI and maintain a pipeline exclusively through the CRM.
• Constant focus on hunting new relationships with A, B, C & (D customers -where justified by life cycle and potential)
• Maintain strong relationship with existing A, B, C & (D customers -where justified by life cycle and potential.
• Provide accurate forecasts and maintain a healthy sales funnel.
• Handover new customers with clear SOPs to operations teams.
• Resolve customer issues in a fast and timely manner to maintain satisfaction
• Monitor customer and market development
• Bachelor degree in Business/ Logistics or equivalent experience in logistics;
• A minimum of 5 years field sales in freight forwarding (especially Air & Ocean)
• Decisions and Problem Solving - analyzing information, evaluating results and using effective approaches for choosing a course of action or developing appropriate solutions
• Results Orientation - demonstrates a clear understanding of expected outcomes. Sets personal targets and strives to achieve them.
• Client Focused - able to anticipate and identify customers' needs and expectations and what constitutes positive customer satisfaction
• Ability to think out of the box (Entrepreneur)
• Strong work-ethic and integrity
• Willingness to travel as well as fluency in written and spoken English

What You can expect

• Continuous Training: Sharpen your skills and advance your expertise with our professional development programs.
• Great Team: It's truly the people that make the difference - and with us you'll join the best team around.
• Flat Hierarchies: Get straight through to the decision-makers with our streamlined organizational structure.
• Room for Innovation: Turn your ideas into action in an environment that champions creativity and empowers you to lead change.
• Events: From team outings to holiday parties and networking events, we build strong connections by spending quality time together.
• Quick Decision Processes: Make things happen faster with streamlined processes that promote efficiency and effectiveness.

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