Account Manager

Account executive is responsible for driving the growth of ZO Skin Health within a defined geography by acquiring new accounts and growing existing ones. The role plays a key part in expanding market share, executing strategic plans, and representing the brand with professionalism and integrity in the field.

Core Responsibilities

• Expand brand presence across assigned territory by acquiring new customers and maximizing performance within existing accounts.
• Develop and implement quarterly account plans, based on the marketing and education strategies communicated by the company to drive sales and brand engagement.
• Manage and grow key customer relationships, ensuring high levels of satisfaction and retention.
• Cooperate with the designated local trainer allowing the trainer to implement the educational strategies within the targeted accounts
• Deliver short product update trainings within the clinics
• Partner with local clinical experts and field colleagues to co-develop tailored business plans that align with commercial objectives.
• Own the sales pipeline from lead generation to account activation, focusing on improving conversion metrics across the sales funnel.
• Consistently deliver against agreed monthly sales targets and KPIs.
• Lead product launches and ensure timely, effective implementation in the field.
• Contribute to regional sales strategies by identifying trends, market gaps, and commercial opportunities.
• Provide timely and accurate territory performance reports for internal review.
• Gather and share relevant market intelligence and competitor insights with cross-functional teams.
• Sales Excellence: Proven ability to win and grow accounts, drive territory performance, and exceed targets.
• Customer Centricity: Strong relationship-building skills with the ability to influence and partner effectively at all levels.
• Commercial Acumen: Solid understanding of sales planning, forecasting, and territory management.
• Communication: Clear, concise communicator with effective listening and interpersonal adaptability.
• Initiative & Drive: Highly self-motivated with the ability to work autonomously and prioritize effectively.
• Collaboration: Team player who contributes to a positive, solutions-oriented working culture.
• Industry Awareness: Passionate about skincare with a pulse on emerging trends and market developments.

Experience & Qualifications

• Minimum 3 years of field sales experience in aesthetics or professional skincare (preferred).
• Strong record of business development and customer growth.
• Existing network within aesthetic clinics and skin professionals is advantageous.

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