Administrative & Customer Care Coordinator

With over 25 years of experience, Birgit Müller Cocina y Vida SL is a highly regarded kitchen design studio specializing in bespoke kitchens and high-end interior projects. We work with an international clientele and are known for combining exceptional design, functionality, and craftsmanship.

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Role Description

We are seeking a full-time Administrative & Customer Care Coordinator to join our team on-site in Palma de Mallorca.

This is a dynamic role combining office administration, financial coordination, supplier management, and customer service. You will play a key role in ensuring the smooth day-to-day operation of the business while providing excellent support to our clients before and after installation.

Key Responsibilities

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• Prepare and send client invoices
  
• Process and organize supplier invoices
  
• Schedule and monitor supplier payments
  
• Maintain records of receipts, expenses, and important documentation
  
• Track payment deadlines and key administrative datesPrepare and organize quarterly documentation for our external accounting firm
  
• Maintain accurate filing systems and project records
  
• Coordinate customer service requests and after‑sales support
  
• Contact appliance manufacturers, suppliers, and technical service providers on behalf of clients
  
• Arrange service appointments and follow up on warranty claims
  
• Resolve minor customer issues and ensure a positive customer experience
  
• Communicate with suppliers, installers, and external partners
  
• Support project coordination and general office administration
  

Qualifications

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• Professional fluency in German and Spanish (spoken and written) – required
  
• Strong organizational and administrative skills
  
• Experience in office administration, customer service, operations, or bookkeeping support
  
• Excellent communication and interpersonal skills
  
• Ability to manage multiple tasks and priorities independently
  
• Proficiency in Microsoft Office and digital administration tools
  
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• Customer-focused, proactive, and solution-oriented mindset
  
• English language skills are a plus
  

What We Offer

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• Full-time position based in Palma de Mallorca
  
• Friendly and international working environment
  
• Opportunity to work on high-end kitchen and interior design projects
  
• Long-term growth opportunities within the company
  
• Competitive salary based on experience
  

If you are highly organized, enjoy working with people, and thrive in a fast-paced environment, we would love to hear from you. Please apply with your CV and a short introduction about yourself.

Send us an email to

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