TeleSales Consultant - Italian (m/f/d)

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Online marketplaces have never been this awesome.

You will provide telephone consultation to our Italian key business customers, including restaurants, hotels, and small businesses, regarding our high-quality solutions in the field of commercial kitchen technology. You will have access to inbound calls, allowing you to actively and precisely address our customers' inquiries.

Your responsibilities at a glance:

• Conducting telephone consultations (inbound calls) to advise and sell our high-quality commercial kitchen technology products to our key existing and new customers (hotels, restaurants, and small businesses)
• Proactively advising and selling our products and product bundles through outbound calls
• Creating individual offers, including clarifying details such as availability and conditions, in collaboration with business partners and respective teams
• Tracking customer inquiries and individual offers until successful completion
• Building and maintaining long-term customer relationships through regular contact and follow-up calls
• Identifying upselling and cross-selling opportunities to increase value for our customers
• Actively contributing to the continuous improvement of the inbound process by sharing expertise and introducing innovative ideas

You've got

• Experience in sales or customer service, ideally in a telephone-based role
• Experience in and with the corresponding equipment/products in the HoReCa sector
• Strong communication skills and the ability to present yourself in a friendly and professional manner over the phone
• You are a team player and enjoy contributing your ideas to continuously optimize customer service
• Affinity for the gastronomy industry and an interest in technical solutions are advantageous
• Native-level proficiency in Italian and good English and Spanish or Portuguese. skills complete your profile

We've got

• An innovative product with an exciting career opportunity
• An agile environment with a startup mentality, streamlined processes, flat hierarchies, and the courage to evaluate new approaches
• A multinational team with 75+ different nationalities and an open and transparent work environment
• Flexible working hours, a hybrid working methodology, and flexible home office options
• Metro Card including employee discount
• Corporate discounts with various brand manufacturers
• Team events, meetups, TechTalks, and language courses
• and much more

Please apply with your CV in English. No cover letter is required.

To find out more about us, you can visit us at look forward to hearing from you!

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About us

We create the future of B2B commerce by giving business relationships a platform. Our marketplace enables millions of business owners all over the world to focus on what they do best – delight others. xcskxlj

Seniority level

• Seniority levelAssociate

Employment type

• Employment typeFull-time

Job function

• IndustriesInternet Marketplace Platforms

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