German Customer Support Specialist – Banking Sector

• Permanent contract after 3 months

Valencia, Spain | International Banking Project | Career Growth Opportunity

Desplácese hacia abajo para obtener una visión general completa de lo que requerirá este trabajo. ¿Es usted el candidato adecuado para esta oportunidad?

Join the Teleservices company and become part of an international customer support team working for a leading name in the banking sector.

If you are a native German speaker with excellent communication skills and a passion for helping customers via phone, chat, and email, this is your opportunity to build a long-term career in Valencia within a global financial environment.

Why This Opportunity Stands Out

• Prestigious international banking project
• Permanent contract after 3 months
• Competitive salary + annual bonus
• Structured onboarding & paid training
• Multicultural working environment
• Multichannel customer support role
• High quality of life in Valencia
  
  
  

Position Details

Role: German Customer Support Specialist – Banking Sector

Location: Valencia

Start Date: 18 May 2026

Contract Structure

• Initial 3-month temporary contract
• Permanent contract based on performance
  
  
  

Salary Package – Valencia

• €20,800 gross/year
  • €1,200 annual performance bonus
    
    
    

Your Responsibilities

You will be responsible for:

• Assisting customers via phone, chat, and email
• Managing banking inquiries and front desk support issues
• Delivering clear and professional solutions
• Ensuring high-quality customer experience
• Resolving incidents efficiently and accurately
• Supporting German-speaking banking clients
  
  
  

Training & Working Hours

Initial Training

Starts: 16/Sep

Available Shifts (Valencia)

Afternoon: 14:00 – 24:00

Night shifts are NOT available in Valencia

Candidate Profile

We are looking for professionals who:

• Are native German speakers (mandatory)
• Have Spanish level B2 or higher
• Are strong communicators
• Enjoy helping customers and solving problems
• Can work in a fast-paced environment
• Are available from 18/05/2026
• Have previous customer support experience (a plus)
  
  
  

Recruitment Process

• Record 2-minute video in German
• Handwritten 175-word German text during interview
• Final validation by German recruitment manager
  
  
  

Why Valencia? xcskxlj

Living in Valencia offers:

• Relaxed Mediterranean lifestyle
• Strong international community
• Great work-life balance
• Growing career opportunities in customer service
  
  
  

Apply Now

Start your international career in Valencia and join a high-impact banking support project.

Madrid
#J-18808-Ljbffr