Principal - eCOA Consulting Services - Multiple Locations, Hybrid/Home-based

This opportunity is available in multiple locations across Europe (within the European Union and the UK). Please don’t hesitate to apply even if you don’t see your preferred location listed. The role can be hybrid or fully home‑based. Please submit your CV in English. Principal, COA Implementation, Patient Centered Solutions IQVIA™ is The Human Data Science Company™, focused on using data and science to help healthcare clients find better solutions for their patients. IQVIA offers a broad range of solutions that harness advances in healthcare information, technology, analytics, and human ingenuity to drive healthcare forward. The Patient Centered Solutions (PCS) team at IQVIA partners with life sciences clients to embed the patient voice across clinical development through scientifically rigorous, patient‑focused solutions. Within PCS, the PCS‑Implementation (PCS‑I) team specializes in the design, delivery, and oversight of eCOA and patient experience data (PED) collection in clinical trials, ensuring high‑quality execution at scale. Responsibilities A Principal in the PCS‑Implementation (PCS‑I) team is a senior client‑facing leader responsible for both driving commercial growth and leading high‑quality delivery of eCOA implementation services in clinical studies. This role owns the end‑to‑end lifecycle of PCS‑I engagements—from opportunity identification and proposal development through study‑level execution—while shaping the strategic direction, scalability, and commercial success of the PCS‑I offering. * Develop and deliver insightful, value‑added solutions that address complex client issues related to eCOA implementation and patient experience data (PED) quality * Lead and grow a portfolio of PCS‑I business by identifying, shaping, and converting client opportunities in partnership with internal stakeholders * Build and leverage strong internal relationships across IQVIA to generate pipeline and support cross‑functional selling and delivery * Serve as a senior representative for PCS‑I, participating directly in client discussions, bid defenses, and proposal responses (including scoping and pricing) * Articulate the differentiated value of PCS‑I services by applying a critical and informed perspective on the eCOA ecosystem, including vendor models, implementation trade‑offs, and common industry pitfalls * Oversee PCS‑I delivery teams who execute eCOA implementation projects * Leverage business experience and acumen in identifying strategic alternatives and project approach to client questions and to elevate our capabilities to deliver world‑class solutions for clients * Provide direction, advice and intellectual leadership to clients and delivery teams * Contribute to PCS services portfolio evolution and selected thought leadership initiatives * Identify opportunities for expansion of PCS service offerings, internal and external to IQVIA Team & Practice Leadership In addition to the client‑focused activities, Principals are expected to contribute and lead towards the continued growth of the practice and support the development of the team. * Help shape the PCS‑I team’s methodology and approaches for client engagements * Support development of PCS‑I team and global collaboration within IQVIA * Take initiative to create efficiency in delivery and operations * Lead ad hoc work streams on critical people‑related issues such as recruitment, learning and development * Train and mentor 3‑4 junior team members in both project management skills as well as content area knowledge in patient engagement and experience Required Minimum Education and Experience * An advanced degree in a relevant discipline e.g., biological sciences, public health, epidemiology, psychology, sociology, health economics * Strong hands‑on experience with eCOA implementation, eCOA platform ecosystems, or adjacent COA science and strategy roles, with the ability to critically assess and advise on eCOA approaches * At least 8 years of experience in pharmaceutical and/or healthcare consulting with evidence of career progression * A track record of meeting or exceeding sales targets, managing client/project revenue, leadership and people development * Ability to rapidly understand new scientific content and to engage meaningfully with clients and project teams * Well‑developed written and verbal communication skills including presentations, chairing meetings, external conference presentations, workshop facilitation, business and report writing * An entrepreneurial nature and interest in developing new client offerings and solutions and in building the capability to deliver the same * Fluent conversational and business English (written and oral); additional languages an advantage * Right to work in the recruiting country #J-18808-Ljbffr