Workday HCM Consultant

At Iberostar Group we are looking for a Workday HCM Consultant to join our HR Technology CoE team, based at the headquarters in Palma de Mallorca, Spain. But before knowing more about the position, we think it's important that you learn a little about us:

Se anima a todos los posibles solicitantes a que se desplacen y lean la descripción completa del puesto antes de presentar su candidatura.

• We are a 100% family-owned company with 70 years of experience in the tourism sector. Today, we welcome millions of travelers with the promise of creating happy vacations and memorable experiences, with a value proposition based on quality and the customer and employee experience.
• We operate in more than 100 establishments spread across 35 destinations in 13 countries around the world, located in privileged beachfront locations.
• We are part of a family of more than 35,000 people of 95 nationalities, sharing the same values: Responsibility, Transparency, Humility, Passion, and Creativity.
• We work to create a place where people can thrive: we take care of the people who are part of the Iberostar family, promoting their growth, attending to their well-being, and promoting equity as the basis for our decisions.
• Our Iberostar Wave of Change movement is our roadmap for driving our purpose of leading a model of responsible tourism.

If this sounds interesting to you... maybe this is your place! :)

Your main Mission: This role will be essential to support the maintenance of the HCM platform and new implementations or process improvements and will be part of managing HR projects for global HR Operations and cross functional HR Technology or process related programmes to other HR teams either in CoEs or geographies. It plays a critical role for the overall Iberostar people's agenda to a successful HR transformation, digitization and new ways of working enabling Operational Excellence initiatives.

Job Location: On-site based at headquarters in Palma de Mallorca, Spain; with a hybrid working model.

What will your day-to-day work be like? Reporting to the Global HR Operations Director.

Responsibilities during Workday deployment phase:

• Act as a key expert for specific areas assigned related to the HCM Workday configuration and deployment of the relevant modules, including testing, validation, post-implementation support supporting the global project team and collaborating with external implementation partners.

Ongoing HR technology BAU responsibilities:

• Analysis - Proactively partner with end-users to identify opportunities for business process improvement through better leverage or enhancement of existing systems, tools or modules. Contribute to the continuous improvement of HR systems and processes and share best practices.Converts business requirements into new Workday configurations. Champions and recommends optimizations to increase efficiency and effectiveness of HR Operations.
• Support - Analyze issues and resolutions concerning systems affecting internal and external customers (HR users, Managers, employees); this may include business process or software issues, software changes, and/or new software packages/updates, attending reporting or mass load requests. Provide excellent customer support for global internal and external customers regarding system issues and process or integration requirements. Liaise with vendors or IT when escalated issues arise.
• Implementation support to develop and implement system or process enhancements based on requests from internal customers and other recommendations. Grant security and permissions within the system and create new user groups and roles as required for the assigned area. Partner with business partners, geographies and CoEs to roll out new functionality and modules to promote global HR transformation. Provide training material and guidance to end users.
• Testing - Perform initial test setups for new applications and procedures. Define test criteria and ensure that adequate testing is performed on system modifications to provide quality assurance of data. Collaborate with other testers and stakeholders.
• Actively participating in the design of process maps to the relevant modules assigned. Capturing possible process improvements, robotizations, SOPs (standard operating procedures), global HR policies and critical HR mini guides, key user material and HR upskilling sources.
• Provides team support on creating and maintaining a global HR knowledge base for HR operations projects with the regions and any relevant cross functional projects.

Who is the ideal person for this job?

• Education:

University Degree within Business Administration or similar technology relevant education.

Workday HCM certification is highly valued.

• Experience / Background:

Minimum 2 - 3 years of experience in implementing and supporting Workday HCM modules or equivalent similar HCM platform.

Prior experience with designing HR policies, HR process maps, SOPs (standard operating procedures) or exposure to day2day HR operations in the hospitality industry is highly valued.

• Specific Knowledge:

Strong knowledge of Core HCM, Time tracking and Absence Management. Previous experience in any other modules like the following are a plus: Talent Management, Recruiting, Compensation, Benefits, Learning, Reporting or Peakon Engagement.

Expertise in Workday configuration, business process design, security role maintenance, and report creation.

• Languages:

Proficiency in Spanish and English is required.

Portuguese or French is a plus.

• Tools:

Experience with Google Suite and / or Microsoft Office, Smart sheet or other project planning tools.

• Job Skills:

Excellent verbal and written communication skills to interact with clients at various levels.

Strong problem-solving, analytical and project management skills.

Able to think strategically and tactically to deliver practical solutions with a can do attitude and service mindset for people delivery in the hospitality industry

Our Proposal for you:

We offer you the opportunity to be part of a great company in a constant sustainable growth and develop your career with us and enjoy:

• Permanent contract, full-time. On-site headquarters based with hybrid working model (2 days working from home and 3 days in the office).
• Variety of opportunities and projects that will allow you to develop your potential and grow professionally every day.
• Work in an inspiring environment that is committed to people, values and a responsible tourism model.
• You will be part of our Iberostar Vitality community, with access to a multitude of wellness activities.

What are you waiting for to join our team? We are looking forward to meeting you, apply for the offer! xcskxlj #WeAreIberostar.