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METT Barcelona
Reservations TraineeMETT Barcelona • Plaza Catalunya, Barcelona, ES
Reservations Trainee

Reservations Trainee

METT Barcelona • Plaza Catalunya, Barcelona, ES
Hace 2 días
Descripción del trabajo

Are you ready to start your journey in luxury hospitality and be part of a team that creates unforgettable guest experiences?


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At METT Barcelona, a 5-star hotel set in a peaceful, elevated location with stunning views, we offer more than a workplace, we offer a lifestyle.

With its unique design, warm and personalized service, and exciting food & beverage concepts, our hotel is a place where people feel inspired, valued, and supported. Every team member plays an important role in creating memorable moments for our guests.

Join METT Barcelona and become part of a team that creates great first impressions and unforgettable guest experiences.

Join us as a Reservations Trainee and start your professional journey in a dynamic and inspiring hospitality environment.

What You Will Learn & Do as a Reservations Trainee:

  • Assist in managing hotel reservations via phone, email, and online channels
  • Support in handling guest inquiries, providing accurate information about rooms, rates, and services
  • Learn how to use reservation systems and booking platforms
  • Help ensure all bookings are correctly entered and updated in the system
  • Assist in coordinating with Front Office and other departments to ensure smooth guest arrivals
  • Learn to manage cancellations, modifications, and special requests
  • Provide excellent customer service and maintain a professional communication style
  • Observe and apply hotel standards and procedures in all interactions

What are we looking for?

  • A current university or school student related to Hospitality, Tourism, or Business xcskxlj
  • Fluent in Spanish and English
  • Strong communication and organizational skills
  • Friendly, proactive, and eager to learn
  • Available for a 6-month full-time internship
  • Able to sign a collaboration agreement with your school
  • Legally authorized to work in Spain or enrolled in a university approved for internships within the EU

Your benefits

  • Paid Internship
  • Staff meals during the working shifts
  • Mentorship and hands-on career-building experience


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Reservations Trainee • Plaza Catalunya, Barcelona, ES