Norwegian speaking Customer Support Agent to Malaga

Norwegian speaking Customer Support Agent to Malaga

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We are looking for a Customer Support Agent to join our client’s operations in Malaga. Start ASAP in this daytime hybrid role (mix of office and remote work).

What you’ll do

• 
  
• You will provide frontline support and ensure clients get the help they need, working across multiple systems and projects. Your tasks will include
  
• Providing technical troubleshooting and support for advanced energy storage and smart charging products.
  
• Responding to customer inquiries via phone, email, and chat, delivering professional, clear, and timely assistance.
  
• Guiding clients and installers through step-by-step solutions, explaining complex technical issues in an easy-to-understand way.
  
• Logging, tracking, and following up on incidents to ensure efficient resolution.
  
• Coordinating with internal teams and other specialists to handle complex issues.
  
• Supporting clients during high-demand periods and maintaining excellent customer satisfaction.
  

Who we’re looking for

• 
  
• Flexible, adaptable, and able to switch between clients and tasks efficiently.
  
• Self-driven, independent, and confident when handling direct client communication.
  
• Excellent communicator, able to adjust tone depending on the client or situation.
  
• Curious, proactive, and eager to take ownership of complex cases.
  

Working hours & environment

• 
  
• Hybrid office in Malaga – combination of in-office collaboration and remote work
  
• Support channels: Phone, Email, Chat
  
• Opportunity to work with multiple clients, systems, and technical products, gaining broad experience in customer support and incident management
  

Why this role is exciting

• 
  
• Develop your problem-solving and customer support skills across multiple industries.
  
• Be part of a dynamic, supportive team where initiative, curiosity, and independence are valued. xcskxlj
  
• Perfect for someone who enjoys variety, working with technology, and making a real impact for clients.
  

Seniority level

Entry level

Employment type

Full-time

Industries

Business Consulting and Services

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