Global Medical Excell. & Events Ops Mgr

Job Description

Compruebe que cumple con los requisitos de habilidades para este puesto, así como con la experiencia asociada, y luego envíe su CV a continuación.

The Global Medical Excellence & Operations Manager is responsible for driving operational excellence, governance, and continuous improvement across the Global Medical function. The role ensures that Medical strategies are translated into scalable processes, high-quality execution, and measurable impact, while enabling Medical teams to operate efficiently, compliantly, and in close alignment with business priorities. This role acts as a strategic enabler and operational backbone of the Global Medical organization.

Key Responsibilities
Medical Excellence

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• Design, implement, and continuously improve global Medical Excellence frameworks, standards, and best practices.
  
• Drive consistency and quality in Medical activities across regions and therapeutic areas.
  
• Support Field Medical (MSL) Excellence by defining and monitoring Medical KPIs, dashboards, and performance metrics to support data-driven decision-making.
  
• Define and support capability building initiatives related to Medical excellence (MSL/Med Advisor), ways of working, and operational rigor.
  

Medical Operations & Governance

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• Lead global Medical governance processes, including planning cycles, prioritization, and resource optimization.
  
• Establish and maintain efficient Medical operating models, workflows, and SOPs in collaboration with key stakeholders.
  
• Ensure alignment with compliance, regulatory, and quality requirements in partnership with Legal, Compliance, and QA.
  
• Act as a central point of coordination for cross-functional Medical initiatives.
  
• Optimize and drive adoption of medical CRM tool / medical dashboards.
  
• Provide strategic & operational lead for internal and external medical events (congresses, standalone, preceptorship, AB, etc.) ensuring excellence in the coordination of the scientific content and the teams involved.
  
• Create, develop and strengthen the Medical community.
  

Strategic Enablement & Execution

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• Translate Global Medical strategy into actionable operational plans and execution roadmaps.
  
• Support the Global Medical Leadership Team with structured insights, analysis, and recommendations.
  
• Drive continuous improvement initiatives to increase efficiency, impact, and scalability of Medical activities.
  
• Identify operational risks and proactively propose mitigation actions.
  

Stakeholder Management

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• Partner closely with Global Medical leaders, regional Medical teams, and cross-functional stakeholders (Commercial, R&D, Market Access, HR, etc.).
  
• Act as a trusted advisor on Medical operations, excellence, and performance topics.
  
• Facilitate alignment between global strategy and local execution needs.
  

Organization Chart & Job Relationships

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• Line Manager: Global Medical Excellence Senior Manager
  
• Direct Reporting N/A
  
• Job Relationships
  
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  • Internal: global and local medical affairs, clinical development, marketing, market access, regulatory, pharmacovigilance, digital.
    
  • External: Collaborates with external training providers, consultants and benchmarking partners. Occasional interaction with industry peers, medical societies and external stakeholders for best practice exchange.
    
  
  
  

Job Profile
Qualifications and professional experience

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• University degree in Life Sciences, Pharmacy, Medicine, or related field.
  
• Advanced degree (e.g., MSc, PhD, PharmD, MBA, or Master’s in Medical/Scientific Communication) is a strong asset.
  
• 5–8+ years of experience in Medical Affairs, Medical Operations, or Medical Excellence roles within the pharmaceutical or life sciences industry.
  
• Proven experience in global or matrix environments.
  
• Strong track record in process design, operational excellence, and change implementation.
  

Soft skills

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• Strategic mindset, with the ability to align capability building with business goals.
  
• Strong communicator, able to engage and influence across functions and seniority levels.
  
• Collaborative and cross-functional, skilled at working in multicultural, matrix environments.
  
• Proactive and solution-oriented, with a high sense of ownership.
  
• Analytical and impact-driven, focused on continuous improvement.
  
• Flexible and adaptable, comfortable managing ambiguity and change.
  
• Supportive and empowering, with a natural coaching style.
  

Languages

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• Candidate should demonstrate English at an excellent level (proficiency). xcskxlj
  
• Other European languages will be a plus.
  

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