Senior Java Software Engineer (Contact Center)

Senior Java Software Engineer (Contact Center)

Company Description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start‑up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values‑driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and / or budget objectives since our inception in 1989. Miratech has coverage across five continents and operates in 25 countries around the world. Miratech retains nearly 1,000 full‑time professionals, and our annual growth rate exceeds 25%.

Job Description

Our client, a leading European company in the home security sector, is launching a large‑scale digital transformation project aimed at developing a middleware platform that will serve as a bridge between multiple internal systems (CRM, Payment, etc.) and the Contact Center (Genesys Cloud). We are seeking a talented professional to join this innovative initiative and contribute to building a modern, scalable integration layer that enhances customer experience and operational efficiency. The role requires speaking Spanish at a C1 level.

Responsibilities

• Develop the integration platform that connects the Contact Center with custom and third‑party systems.
• Contribute to the design of new functionality and support of existing features.
• Contribute to the low‑level technical designs based on architectural blueprints and the implementation process, ensuring architectural integrity.
• Ensure robust, secure, and scalable API connections for data exchange and service orchestration.
• Ensure the quality of software deliverables by actively participating in the defined quality strategy and adhering to established quality standards.

Qualifications

Nice to have

We offer

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Engineering and Information Technology

Industries

IT Services and IT Consulting

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