Becario / A - Client Service Pyme

Overview

Air Products 的宏圖是將人們聚集在一起，重新思考世界的可能性，並共同協作且創造出創新解決方案，以應對全球能源和環境永續發展挑戰。成為全球最安全、最多樣化且獲利最多的工業氣體公司，與我們一同迎接明日建設，一同成長。The European Shared Services Center is based in Cornellà de Llobregat, with more than 300 employees. We support the group’s subsidiaries across Europe and other regions, building a multicultural environment with around 30 nationalities. The role below is for a Collection Specialist for the Netherlands, based in Barcelona.

Responsibilities

• Ensure prompt collection of overdue payments following established escalation procedures.
• Respond to customer inquiries via phone and email within department service level targets.
• Identify and escalate customer complaints or disputes as appropriate.
• Collaborate with Customer Service, Sales, and other stakeholders to address