At Lognext, we have been supporting companies and teams for over 18 years to identify and implement the technology necessary to advance their business.
We are seeking a Systems Administrator (HVD Infrastructure) to join our team for a multinational leader in the technology sector.
Key Responsibilities :
- Manage physical and compact server infrastructure located in multiple datacenters, coordinating actions with remote hands teams.
- Diagnose and resolve hardware incidents on Dell servers, performing checks, validations, and component analysis.
- Handle vendor support cases (Dell), including troubleshooting, RMA coordination, and hardware replacement follow-up.
- Maintain accurate and organized inventories of hardware, components, specifications, and incidents.
- Analyse control-unit messages, monitor resource usage, and respond to system alerts and incidents.
- Execute BIOS, firmware, and hardware-version checks using command-line tools.
- Support Windows OS incidents on trader workstation servers (high-sensitivity users).
- Create, update, and maintain structured technical documentation and runbooks.
- Participate in Disaster Recovery and Business Continuity Plan tests.
- Support complex datacenter infrastructure migrations or hardware replacements.
- Ensure adherence to ITSM / ITIL processes (Incident, Problem, Change) and maintain accurate reporting in corporate tools.
- Collaborate with cross-functional teams (Networks, Storage, Wintel, Datacenter Facilities, Service Desk).
- Provide services within agreed SLAs for a large user base.
- Occasionally travel to Paris or London for on-site support when required.
Required Skills : Essential :
Experience handling physical servers, datacenter hardware, and remote-hands coordination.Strong hardware troubleshooting skills : diagnostics, component testing, BIOS & firmware checks.Ability to manage and organize inventories (hardware, incidents, components).Hands-on experience with Windows OS troubleshooting.Basic knowledge of Active Directory and SCCM.Ability to create clear, structured technical documentation.Familiarity with ticketing tools and vendor support portals (e.g., Dell).Strong problem-solving skills and ability to manage multiple incidents simultaneously.Fluent English (spoken and written).Willingness to travel internationally (Paris / London).Desirable :
Experience with Citrix Virtual Apps & Desktops or similar virtualization environments.Understanding of ITSM / ITIL processes (Incident, Problem, Change).Experience in datacenter operations or hardware lifecycle management.Knowledge of monitoring / logging tools for infrastructure environments.Benefits :
Permanent contract.Work Mode : Hybrid (mainly remote).Competitive salary.Remote work assistance.Professional Development : Access to an annual training and certification budget.Equal Opportunities Employer :
We are committed to equality between women and men and diversity in the workplace.