Information Technology Support Technician

Role : IT support Technician

Location : Navarra, Spain

Mode : Onsite

Type : Contract

Job Summary

We are seeking a proactive and skilled IT Support Technician to join our team. The successful candidate will provide technical assistance to employees, troubleshoot a range of hardware and software issues, and support IT infrastructure both in office and on the production floor.

Key Responsibilities

• Provide technical support to all employees across the organization.
• Troubleshoot a wide variety of issues including connectivity problems, data access, network failures, low computer performance, and cloud migration.
• Installation and configuration of user and commonly used equipment and devices, including - install updates, perform repairs, carry out maintenance tasks, and handle data transfers.
• Diagnose and resolve issues with multiple devices such as printers, scanners, desktops, laptops, handheld devices, and servers.
• Respond to and resolve user-generated support tickets in a timely and efficient manner.

Qualifications and Skills