Treatment Planner

We are Impress. We believe everyone deserves a smile they’ll love.

Por favor, lea detenidamente la siguiente descripción del puesto para asegurarse de que encaja con el perfil antes de enviar su solicitud.

We are the largest chain of ortho clinics with fully digital processes in Europe. We have revolutionised the invisible orthodontic sector with the best team of professionals specialised in making people smile and using the latest technology for the diagnosis, treatment, and follow-up of all cases.

Our business model, a true combination of medical expertise and digitalisation has been recognised in the top fastest-growing HealthTech companies by Forbes and we are currently listed as a LinkedIn Top 10 start-up!

Born in Barcelona in 2019, we’ve grown to pioneer leading care, flagship clinics and

state-of-the-art tech across 10 countries and more than 120 locations and we are expanding fast! Our aim is to improve people’s health and quality of life across the globe.

Responsibilities:

• Understand and complete patient prescriptions for all Impress treatment types.
• Create dental treatment plans from 3D scanned images using 3d Orthodontic correction software, creating virtual setups according to the patient's needs and defined Impress protocol requirements.
• Revise and approve the final treatment plan for both initial treatment plans and refinements, initiating production.
• Represent Impress, building trust relationships with our patients, and assisting patients in finding the treatment plan suited for their needs that will exceed their expectations.
• Solve escalated patient requests and personally work with problem patients via meetings in the clinic, telephone calls, video conferences, and email communication.
• Hold video calls with patients to explain treatment plans to answer any questions or concerns, and offer alternative treatment plans for patients not eligible for immediate aligner treatments.
• Make visits to the clinic to meet with patients to discuss treatment possibilities if needed.
• Comply with Impress’ quality standards and clinical protocols at all times according to our best practices.
• Efficiency and quality KPI targets need to be met to provide the best experience to our patients.
• Work with your teammates to create a positive, high-energy atmosphere.
• Self-motivation and a hunger for success. Never accept results lower than “Impressive”.
• Lead by example and never stop improving.

What you need to be successful:

• University Degree in Dentistry with experience in Orthodontics
• Experience in a similar position.
• Self-discipline and motivation to learn.
• Commitment and goal orientation.
• Experience with dental designing software.
• Excellent communication and interpersonal skills.
• Team spirit and a proactive attitude.

What we offer:

• Internacional team! You will work with people from all over the world, at our Barcelona headquarters in the Eixample district.
• Fixed compensation range: €22.000 + 2.000 bonus (based on KPIs achievement).
• Working hours: 40h/week, 09:00 to 18:00.
• Benefits with our treatments, aligners, and products.
• Opportunity to grow in an innovative company and Top International Scale Up.
• Collaborative work environment and positive culture. xcskxlj
• International and diverse teams.