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Customer Support Representative - Norwegian - Malaga

Customer Support Representative - Norwegian - Malaga

Dila RecruitmentMálaga, Andalusia, ES
Hace 24 días
Tipo de contrato
  • Quick Apply
Descripción del trabajo

Ready for a career move that feels right? At Dila Recruitment , you're more than just a resume. We offer a deeply personal recruitment experience, taking the time to understand your individual aspirations. Plus, our team of recruiters lives and works internationally, providing you with access to a wider range of global opportunities and a nuanced understanding of different markets.

Position : Customer Support Representative

Location : Malaga, Spain

Employment type : Full-time

DUTIES AND RESPONSIBILITIES :

  • Handle incoming contact from customers via phone and mail
  • Assist customers and deal with customer complaints promptly and effectively
  • Be the first point of contact - resolve customer queries and related requests
  • Ensure clients receive the highest level of service at any moment given

REQUIREMENTS :

  • Native / fluent in Norwegian (C1), both oral and written. Fluent in English (at least B2 level)
  • Prior working experience in customer service / support is considered as an advantage
  • Previous experience from the banking sector / a credit institution (primarily from the Nordic countries) is considered as an advantage
  • Excellent communication skills
  • Resourceful and stress resilient personality that can adapt and remain calm in all situations
  • Understanding of economics and numbers
  • Fast learner who easily adapts to new IT systems and tools
  • Able to work independently, while being a team player at the same time
  • Since our employees are handling credit information on behalf of our client, we are searching for candidates that have a good and stable economic history, you need to have an absolutely clean credit record (no records of non-payment)

    • OFFER :

  • Excellent remuneration package based on experience, skills and performance
  • Higher salary from the 7th month
  • Working hours : 08 : 00 -16 : 00 Monday-Thursday, 9 : 00 -16 : 00 Friday
  • Be part of a dynamic and creative team with positive and friendly atmosphere
  • 23 working days of paid annual leave
  • Guidance and tools to reach career potential
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    Customer Support Representative • Málaga, Andalusia, ES