Talent.com
REMS
Guest Service AgentREMS • Málaga, Málaga, ES
Guest Service Agent

Guest Service Agent

REMS • Málaga, Málaga, ES
Hace más de 30 días
Descripción del trabajo

Your mission

Guest Service Agent at REMS

Responsibilities

  • Guide our guests using our communication tools (PMS and phone calls).
  • Welcome the guests to the properties and assist them during their stay (check-in).
  • Offer additional services to the guests (guided tours, extra cleaning, breakfast, etc..).
  • Acknowledge and advise on tourist attractions (food & beverage recommendations, transportation, cultural events, etc.).
  • Cover the reception of the guests in our office.
  • Communication with the Property Management, Cleaning and Maintenance Departments on the specific operation needs.


Conditions and Benefits

  • Location: Malaga historic center/Soho/Torremolinos/Malaga airport (Depending on companies needs).
  • Schedule: 5 days per week, 8 hours per day and 1hour break. Detailed schedule will be defined by the Guest Service Team Leader every month. Mostly/ All evening shifts.
  • Possibility of part time scheduling starting from 25H/ Week.
  • Contract: Permanent employment contract with a trial period depending on profile.
  • Days off: 2 days per week.
  • Salary: Between 20.500 EUR and 25.000 EUR annually.
  • Great career potential growth in the rental department.


To go any further, please send your CV at: careers@rems-group.com
Follow us on Facebook, Instagram & Linkedin @rems.grou

Your profile

Skills and qualifications

  • Good writing and spelling capabilities in English and Spanish (French and any other language is a plus).
  • Be reactive, adaptive and improvise while facing issues.
  • Having strong customer relationship capabilities.
  • Good knowledge of Andalucía is a plus (restaurants, cultural sites, activities...).T
  • Experience as a receptionist in a hotel or AirBnB accommodation is a plus.
  • A Bachelor's degree in a relevant field is a plus.
  • Driving licence is a plus.

About us

REMS is the top quality Airbnb management company in Spain.



We provide holiday experience to our guests and a full scope of services to property owners; Real Estate, Reform and Interior Design, as well as Rental Management and Housekeeping in the most valuable locations of the Costa del Sol.


Excellence and organization are our mottoes, our multicultural team is determined to face ambitious challenges, in order to grow and establish ourselves as a leader in the industry.

Crear una alerta de empleo para esta búsqueda

Guest Service Agent • Málaga, Málaga, ES

Ofertas similares

Account Manager (Hospitality Industry) Norwegian Speaking - Spain (Hybrid)

LingonovaMálaga, Spain
Quick Apply

Norwegian-Speaking Account Manager (Hospitality Industry).Norwegian-speaking Account Manager.In this role, you will manage client accounts, build strong relationships, and support business growth w... Mostrar más

Cloud Sales Account Manager Swedish Speaker Join Our Team in Málaga!

Cross Border TalentsMálaga, Spain
Quick Apply

Cloud Sales Account Manager Swedish Speaker Join Our Team in  Málaga!.Location: Málaga, Spain (Relocation Support Provided).Are you a driven sales professional with a passion for cloud technol... Mostrar más

Agente comercial

Marmonite Engineered StoneMálaga, Andalusia, ES

Empresa del sector del HPL Compacto, dedicada a la fabricación, distribución y montaje de materiales de alta calidad para proyectos de interiorismo, ubicada en Málaga (P.El Viso), selecciona dos ag... Mostrar más

 • Oferta promocionada

Bilingual Spanish + English Customer Service Role Start Your Lisbon Adventure!

Cross Border TalentsMálaga, Spain
Quick Apply

Are you a service superstar ready to help customers around the clock? Were looking for fluent Spanish speakers with strong English (C1 level) to deliver outstanding support in a vibrant Lisbon envi... Mostrar más

Customer Service - Spanish speaking - 100% remote in Greece

Halvia TalentMálaga, Andalusia, Spain

Join the customer experts’ team and become part of a ‘Great Place to Work’ Certified Company.Are you passionate about helping people? This is your chance to work in a dynamic and digital-first envi... Mostrar más

Spanish speakers, Mediterranean lifestyle is waiting for you in Athens, Greece

Cross Border TalentsMálaga, Spain
Teletrabajo
Quick Apply

Are you a fluent Spanish speaker looking to take your career to new heights in a vibrant, international environment? Whether you're already in Greece or considering a move, this is your opportunity... Mostrar más

Dutch Speaking Customer Service Agent

FoundeverMálaga, málaga-costa del sol (comarca); provincia de málaga; andalucía, Spain

Ready to start a new chapter in sunny Spain while building a stable international career? At FoundeverTM , we're looking for Dutch-speaking Customer Support Specialists to join our tourism & hospi... Mostrar más

 • Oferta promocionada

Cloud Sales Account Manager Croatian Speakers in Málaga, Spain!

Cross Border TalentsMálaga, Spain
Quick Apply

Cloud Sales Account Manager Croatian Speakers  in  Málaga, Spain!.Location: Málaga, Spain (Relocation Support Provided).Are you a driven sales professional with a passion for cloud techno... Mostrar más

Cloud Sales Account Manager Danish Speaker in Málaga!

Cross Border TalentsMálaga, Spain
Quick Apply

Cloud Sales Account Manager Danish Speaker in Málaga!.Location: Málaga, Spain (Relocation Support Provided).Are you a driven sales professional with a passion for cloud technology? Do you spea... Mostrar más

Customer Service Agent with Dutch

FoundeverMálaga, málaga-costa del sol (comarca); provincia de málaga; andalucía, Spain

Ready to start a new chapter in sunny Spain while building a stable international career? At FoundeverTM , we're looking for Dutch-speaking Customer Support Specialists to join our tourism & hospi... Mostrar más

 • Oferta promocionada

Customer Service Representative (Dutch Speaking) -...

FoundeverMálaga, málaga-costa del sol (comarca); provincia de málaga; andalucía, Spain

Ready to start a new chapter in sunny Spain while building a stable international career? At FoundeverTM , we're looking for Dutch-speaking Customer Support Specialists to join our tourism & hospi... Mostrar más

 • Oferta promocionada

Sunshine Service Coordinator

Cross Border TalentsMálaga, Spain
Quick Apply

Ready to use your language skills to make a global impact?.Join top international companies in.Portugal, Greece, Malta, and Bulgaria.German, Dutch, Danish, Finnish, Norwegian, French, Italian, Span... Mostrar más