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Chief Service Transformation Officer
beBeeServiceGalapagar, Comunidad de Madrid, EspañaHace 24 días
Descripción del trabajoLead the implementation of managed services and fixed-price projects Design and implement effective service delivery models that drive real value for clients Track and enforce SLAs, KPIs, and performance metrics to ensure excellence Anticipate risks and solve challenges before they happen Manage costs, invoicing, and contracts transparently Identify opportunities to expand engagement through upselling and cross-selling Lead cross-functional teams and coordinate stakeholders seamlessly Provide strategic insights and progress updates to clients and leadership Experience in Service Management with a proven track record of moving T&M to managed services Strong commercial sense and negotiation skills in global corporate environments Knowledgeable in IT / OT technologies and service delivery models Skilled in SLA / KPI / risk management and complex projects Fluent in English (C1), comfortable in multicultural teams Proactive, results-driven, and adaptable Competitive salary range Flexible working hours
Job Title : Delivery Manager
We are seeking a highly skilled Service Delivery Professional to lead the transformation of our service delivery model.
Location
- Madrid (Hybrid Role with flexible schedule)
Key Responsibilities
Requirements
Benefits
About Us
Our company is dedicated to delivering high-quality services to our clients. We are looking for talented professionals to join our team and help us achieve our goals.
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Chief Transformation • Galapagar, Comunidad de Madrid, España