We are working with a leading Outsourcing / BPO consultancy on the lookout for an English-speaking Customer Service Representative to join their team in the heart of Athens. This is an exciting opportunity to represent a major retail brand in a dynamic, international environment!
Location : Athens, Greece
Employment Type : Full-time
Industry : Retail / Outsourcing / Customer Experience
Languages : English (C1)
Compensation : Base salary + meal allowance + performance bonus
Responsibilities :
- Handle inbound customer inquiries with professionalism and empathy
- Use internal tools and resources to deliver accurate information and effective resolutions
- Occasionally introduce additional products or services based on customer needs
Requirements :
Fluent / Native English (C1 level), spoken and writtenPrior customer service experience preferredHigh school diploma or equivalentComfortable navigating computer systems and common softwareAvailability to work consistent overnight shiftsPositive attitude and a willingness to learn new processesBenefits :
Competitive base salary with meal allowance and performance-based bonusesFlexible shift scheduling to support work-life balanceInclusive, supportive, and team-oriented work environmentContinuous learning and internal career advancement opportunitiesUp to 25 days of paid annual leaveComprehensive benefits package tailored to your roleLeadership that invests in your personal and professional developmentReady to take your customer service skills global and thrive in the vibrant city of Athens? This is your chance!
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