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IT Support Specialist – Tenerife

IT Support Specialist – Tenerife

22DOGS SRLLos Cristianos, Islas Canarias, España
Hace más de 30 días
Descripción del trabajo

At 22DOGS, we are passionate about pushing the boundaries of visual effects to craft extraordinary experiences. With studios in Milan and Tenerife, our team thrives on creativity, collaboration, and technical innovation. We’re a dynamic and international VFX studio working on high-end productions, and we’re looking for curious, capable, and collaborative people to join our growing team.

We are looking for a skilled and proactive IT Support Specialist to join our team in Tenerife. This is a great opportunity for someone with a strong technical background who enjoys working in dynamic environments and supporting creative teams in high-performance production contexts.

You’ll be responsible for supporting the studio, ensuring the stability and performance of our technical infrastructure. This is a hands-on role that requires initiative, technical versatility, and the ability to operate autonomously across our facilities and data centers.

Key Responsibilities

  • Provide IT support to users on-site and remotely (Mac & Windows environments).

Manage Active Directory, LDAP, and Group Policy configurations.

  • Handle NAS and SMB shared folder permissions and structures.

    • Set up and maintain Hyper-V virtual environments.

  • Support network infrastructure including IP addressing, switches, firewalls, and VPNs.

    • Configure and manage remote desktop environments (PCoIP protocols, HP Anyware, Parsec).

  • Maintain PCs, servers, and hardware across the studio and ITER data centre.
  • Perform regular data backups and manage LTO tape libraries.
  • Monitor and support software used in VFX production : Nuke, Houdini, Maya, Deadline (a plus).
  • Contribute to automating tasks through scripting (Python, Bash, etc.).
  • Occasionally travel between studio and ITER for equipment maintenance or troubleshooting.

    • Required Skills and Qualifications

  • 3+ years of experience in IT support or system administration, ideally in a creative or production environment.
  • Strong knowledge of Windows 10 / 11 and Windows Server environments.
  • Solid understanding of virtualisation (MS Hyper-V) and network configurations.
  • Experience working with or supporting VFX software and render farm infrastructure is a bonus.
  • A proactive, calm problem solver who thrives under pressure and enjoys helping others.

    • Ability to work autonomously and manage priorities across locations.

  • Proficiency in written and spoken English.
  • Eligibility to work in the European Union

    • Why Join Us?

  • Work in a creative, high-end VFX environment with global exposure.
  • Be part of a passionate and agile international team.
  • Collaborate with some of the most exciting projects and clients in the industry.

    • Enjoy opportunities for growth and learning within a studio that values technical excellence.

    How to Apply

    If you’re a problem-solver with strong IT skills and want to contribute to a world-class VFX environment, we’d love to hear from you.

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    It Support Specialist • Los Cristianos, Islas Canarias, España