Staff Site Reliability Engineer (Platform Reliability)

Our mission ? Creating the freedom for SMEs to succeed in business and beyond, by delivering Europe’s leading finance workspace. We combine business-class tools (seamless invoicing, spend management, and pre-accounting) with unwaveringly attentive 24 / 7 support, designed to help businesses breeze through all things finance.

Our journey : Founded by Alexandre and Steve in July 2017, Qonto has rapidly gained trust, serving over 600,000 customers. Thanks to our wonderful team of 1,600+ Qontoers, we also made it to the LinkedIn Top Companies French ranking!

Our values :

Customer focus | Prioritize customers in everything you do

Ownership | Own your part, get things done

Teamwork | Make (team)work easy

Mastery | Continuously raise the bar

Integrity | Always do what’s right, and respect people

Our beliefs : At Qonto, we're committed to fostering a welcoming environment where everyone can thrive. We prioritize evaluating applicants based solely on skills and potential, ensuring diversity with 55% international team members, 44% women, and 20% parents. Join us in building a workplace that celebrates diversity and individuality.

Discover the steps we took to create a discrimination-free hiring process .

Mission : Join us as a Staff Site Reliability Engineer to build a reliable & scalable stack for customers & Qontoers to support Qonto’s growth.

Impact : Asa Staff Site Reliability Engineer , you will play a key role in our mission to streamline and enhance our platform, enabling faster upgrades, simplifying its complexity to empower all tech department members.

Our SRE department is divided into four teams (15 talented engineers) : Platform Reliability, Observability, and Storage. You will join the Platform Reliability team led by Morgan.

As a Staff Site Reliability Engineer at Qonto, you will

Look at the big picture : You will contribute to building and deploying a new banking architecture at the European level

Build robust solutions : Work in collaboration with backend, frontend & security engineers to design, deploy & maintain our microservice infrastructure

Improve velocity : Reduce toil through automation and pragmatism

Maintain availability : Participate in the on-call rotation & post-incident reviews with backend engineers

Contribute to shine through the tech ecosystem : You will share your knowledge through communication, documentation, and talks

What stack you can expect

Cloud provider : AWS & a bit of GCP

Container technologies : Kubernetes (EKS & GKE), ArgoCD, Argo Rollouts, Karpenter

CI / CD : GitLab CI, GitHub Actions

Monitoring : Metrics with Prometheus & Thanos, traces with OpenTelemetry, on-call with OpsGenie, and logs with Elasticsearch & Loki

DB and messaging : AWS RDS PostgreSQL, Elasticsearch, DynamoDB, SQS, Redis, and Kafka

Programming language : Go

Infrastructure as Code : Terraform

What you can expect

Learn to use problem-solving methodologies

Develop microservices to reduce toil

Spend time designing robust solutions by taking into consideration Qonto scaling needs (20 000 to 60 000 logs per second, 20 000 pods, 180 microservices & 4000 deployments in production per month)

Autonomy in proposing solutions in a bottom-up approach while avoiding biased thinking using the Qonto way (lean methodologies)

Work on modern stacks through GitOps & challenge the technical status quo

Collaborate with other teams on tech challenges, spec reviews, brainstorming & problem-solving sessions

Reducing cost by using both a pragmatic approach and applying a long-term vision to ensure cost per customer continues to decrease

About your future manager :

Your manager will be Morgan. His leadership style is built on autonomy and trust, encouraging his team to experiment, learn, and grow. He promotes a strong team spirit where everyone can fully express themselves and contribute. He guides by always maintaining a clear vision of our objectives and the value we bring to the company. This approach allows each team member to develop their skills while staying aligned with our collective mission.

About You

Experience : You have an experience working with infrastructure tools & developing high-quality tested tools to reduce toil (in a fast-paced / startup environment would be a plus). You have production experience managing Kubernetes clusters and their workloads.

Programming skills : You have at least one experience in a programming language, and you're passionate about leveraging these languages to develop efficient and scalable solutions for infrastructure management and automation.

Problem solver : You are a pragmatic and solution-oriented engineer, with an interest in solving problems and delivering value; You embrace failure to raise the level of quality of each service / stack.

Impact maker : You want to build a product that is used by thousands of companies, in a fast-growing environment while preserving a high level of reliability

Curiosity : You are a curious and open-minded engineer eager to learn;

Team player : You have good communication skills, and are comfortable working in a team;

Continuous improvement mindset : You always look for ways to enhance processes, systems, and products to achieve the best possible quality. You are unsatisfied with the status quo and actively seek opportunities for improvement.

Languages : You are fluent in English. French is a plus.

"At Qonto we understand that true diversity isn't just about ticking boxes on a hiring checklist. Apply regardless of the boxes you tick! Who knows? You may have the missing piece of the puzzle we've been searching for all along"

Perks

A tailor-made and dynamic career track. An inclusive work environment. And so much more to help you succeed.

• Offices in Paris, Berlin, Milan, Barcelona, and Belgrade;
• Competitive salary package;
• Ameal voucher;
• Public transportation reimbursement (part or global);
• A great health insurance (depending on the country);
• Employee well-being initiatives : access to Moka Care to take care of your mental health and great offers for sports and wellness activities;
• A progressive disability and parenthood policy (1 in 6 of Qonto employees is a parent!) and childcare benefits with selected partners;
• Monthly team events.

Our hiring process :

Find more information about our interview process on our careers website .

On average, our process lasts 20 working days and offers usually follow within 48 hours

To learn more about us :

Qonto's Blog | Les Échos I L'Usine Digitale | Courrier Cadres

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