Process Analyst, EU Central Operations

Amazon Logistics (AMZL) is transforming the future of last-mile delivery through Central Operations, a strategic initiative that's revolutionizing how we approach route planning, scheduling, and delivery execution. We are seeking a Process Analyst to join our EU Central Operations team, where you'll play an important role in enhancing our delivery network operations through data-driven insights and process improvements.

In this role, you'll work at the intersection of operations and analytics, focusing on difficult analytical problems that impact our intra-week forecasting and capacity management processes. You'll partner with cross-functional teams to develop and implement solutions that drive operational efficiency, while learning to design longer-term strategic approaches to complex challenges.

You'll have the opportunity to work on multiple projects, applying your analytical expertise to generate insights that influence business decisions. Using your advanced SQL, programmling and analytical capabilities, you'll create dashboards and reports that enable quick operational decisions and help avoid in-station volume risks. You'll partner with various stakeholders including Operations and technical teams to streamline processes and implement improvements.

This position offers excellent growth opportunities as you develop your expertise in AMZL systems and processes. You'll learn to balance tactical execution with strategic thinking, while contributing to the scaling of Central Operations. Your ability to translate data into actionable insights will be crucial in driving continuous improvement in our last-mile delivery network.

The ideal candidate will combine strong technical and analytical skills with excellent communication abilities and a passion for process improvement. If you're excited about solving complex operational challenges and contributing to the transformation of logistics operations, we want to hear from you.

Key job responsibilities

Analysis & Process Improvement :

• Develop diagnostic analyses to identify operational inefficiencies and improvement opportunities
• Design and implement solutions to automate processes and support decisions
• Analyze complex data sets to generate insights that drive business decisions
• Partner with stakeholders to streamline business processes and drive efficiencies
• Optimize daily operational tasks to enhance team productivity
• Monitor and analyze key performance metrics to identify trends and opportunities

Technical Execution :

Project Management :

Stakeholder Partnership :

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