Senior Business Analyst

Overview

Position Title : Senior Business Analyst

Reports to : Head of Change – UK & International

Location : Madrid – Hybrid working

Contract Length : 6 months, with potential for extension

Summary of Position

The Senior Business Analyst will lead the discovery phase of a strategic project aimed at developing an affinity product architecture in collaboration with a third-party supplier. This role requires a strong focus on stakeholder engagement, requirements elicitation, and solution scoping. The ideal candidate will possess a deep understanding of business processes, technology integration, and vendor collaboration to ensure successful project outcomes. Experience in the insurance sector would be highly valued.

About the Project

The project is aimed at renewing the architecture and digital business solutions. A digital model is proposed that automates key processes, manages products, customers and operations, with renewed responsive web-APP microsites, homogenizing the visual image, navigation experience and functionalities. Adaptable and transversal model to B2B, B2C, B2B2C environments. As well as an UX / UI designed with inclusivity criteria. The solution has been planned in a SaaS model. The project is structured in two stages : Discovery and Implementation.

Key priorities for the project discovery phase include :

• Ensure scope and requirements with the business areas
• Gain stakeholder alignment, this is to say ensure everyone is on the same page regarding the project's vision, goals, and approach.
• Reducing uncertainty in the event of possible delays or unforeseen costs, therefore managing the risks
• Planification

Achieve a realistic timeline and financial plan for the project, together with the supplier

Key Responsibilities & Accountabilities

Discovery & Requirements Gathering :

Stakeholder Engagement :

Process & Architecture Analysis :

Solution Scoping & Feasibility :

Change Management & Implementation Planning :

Skills & Qualifications

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