People & Knowledge

Overview

Join to apply for the People & Knowledge role at Alan

You. Better. With Alan. Alan's vision is to make prevention the new norm of care for all. Our mission is to help people live in good health to 100 while helping employers feel proud, turning health benefits from a cost centre into their most valuable investment. We're building a vertically integrated health partner that seamlessly unites insurance and smart healthcare delivery into one system. By connecting all aspects of care - private, public, and direct to consumer - we create the most member-centric healthcare experience. Through deep engagement, we empower everyone to overcome day-to-day health obstacles and live healthier lives. We partner with 32,000+ companies of all sizes, serving more than 700K members, and have reached €500M+ in ARR. Our team of 600 people (still growing) operates across France, Spain, Belgium, and Canada.

How we do it?

About Alan and People & Knowledge

People & Knowledge Knowledge management is the structure that helps to uphold our core values of transparency and distributed ownership. Becoming the architect behind the strategy is a real chance to play a key role at Alan and help scale our beloved culture.

The role is designed with 70% of the time spent on knowledge management and 30% on the fundamentals expected within the People team. This split is expected to evolve over time towards more People Growth topics, with knowledge management gradually taking up less bandwidth. Below is an overview of the role's key missions.

Responsibilities

Knowledge management (70%)

• Re-shaping the knowledge management strategy in alignment with our distributed ownership model. This will require creativity and scrappiness to fit within Alan's fast pace, ever evolving environment.
• Liaising with community leads and / or documentation referents in communities.
• Enhancing our use of AI for knowledge sharing.
• Driving continuous improvement efforts, focusing on process enhancements, tool optimization, and expertise development.
• Ownership of the documentation tool - currently Notion (including renewal, negotiation, feedback...).
• As a second step) Improving Alan's use of other knowledge tools such as Github, Slack and GDrive.

People Growth and Ops (30%)

Is it what you are looking for?

Qualifications

You may be a great fit for this role if you have :

Language requirements

Level range

Perks & Benefits

At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.

Therefore, We Offer

Important note : we hire people, not roles.

If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply as it can only bring learnings or success.

If you identify yourself as a woman : Did you know that research shows women often apply only when meeting 100% of requirements?

Remember, this is just a guide, not a checklist.

We'll be thrilled to receive your application!

Check out our About Alan and Career pages, as well as our Medium, blog and Glassdoor page for more info.

Seniority level : Mid-Senior level

Employment type : Full-time

Job function : Other

Industries : Insurance

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