Overview
Mission : Responsible for the commercial development and branding of Tod’s within the store as well as customer experience and satisfaction.
Responsibilities
- Guarantee the implementation of Tod’s commercial policy within the store
- Setting of sales objectives and periodic analysis of the results achieved
- Implementation of the selling ceremony in accordance with the Brand guidelines
- Ensure the highlighting of the store's products in accordance with the brand's visual policy and in collaboration with the visual merchandising department
- Guarantee the implementation of CRM actions in order to develop the customer database
- Supervise the coordination of Trade marketing events
- Analyse sales reports and customer feedback
- Propose action plans in order to exceed the set objectives and increase turnover
- Guarantee correct invoicing and collection procedures
- Ensure good stock management : control of restocking, participation in the organization of inventories and control of discrepancies, sell-through analysis
Team management
Organize the activity of the store : planning, determine collective and individual actionsSupport and organize communication with store staff : lead daily briefings and other meetings, set and monitor individual goals, identify areas for improvementParticipate in the recruitment of new employees and guarantee their integration : training in processes and procedures, various trainings, etc.Contribute to the motivation and promotion of the sales team : evaluate its employees and ensure the follow-up of development actionsBrand image
Ensure that the store is perfectly displayed while respecting the visual identity of the Brand and the company’s commercial policyGuarantee customer satisfactionGuarantee compliance with the rules and procedures within the storeProfile
Experience : 2 / 3 years minimum team management experience
Specific Competences : Management, Luxury sales and hospitality techniques
Aptitudes : Result and performance orientation (mastery of different KPIs), Client oriented, Organization, responsiveness and adaptability
Written and oral communication
Knowledge / sensibility of the world of luxury and fashion, and in particular of shoes
Fluent Spanish and English
Please apply with CV attached
TOD’S Group promotes the values of inclusion and full equality between persons at all stages of an employment relationship. Therefore, in line with the principles of our Code of Ethics and the Policy for the Protection of Diversity, Equity and Inclusion, all qualified applicants will be considered, regardless of their gender, age, nationality, culture, religious belief and sexual orientation.
#J-18808-Ljbffr