Sales Assistant
Job description :
Industry : Designer toys and collectible pieces
Location : Pop Mart Barcelona
Job type : Full-time
Working Hours : 40 hours per week
About POP MART
Founded in 2010, POP MART is a market-leading entertainment company and a global champion of designer toy culture. Through global artist development, IP operations, and designer toy culture evangelism, we have built an integrated platform covering the entire designer toy value chain. Besides our original and iconic IPs such as Molly, Hirono, Skullpanda, and LABUBU, POP MART collaborates with top-tier toys and lifestyle brands including Disney, Universal Studios, and Sanrio to create collectible art toys featuring their iconic characters.
For more information, please visit and our LinkedIn Career page.
What to Expect
POP MART is a boutique-sized company with a young and multicultural team where you can expect to :
- Gain valuable professional experience covering the entire retail life cycle
- Have the opportunity to work with people from different countries and cultures in a collaborative environment
- Receive structured customer service, retail operations, and product training
- Be proactively involved in the company’s growth
Benefits
POP MART offers our employees :
Selected POP MART toys as appreciation gifts every monthA structured bonus / commission scheme in line with the company’s and the individual’s performanceComprehensive training and development programsRegular team social eventsThe Role
We are looking for enthusiastic and customer-focused Sales Stock Associate to join our team in Barcelona! As a Sales Stock Associate, you will play a key role in delivering an outstanding in-store experience, supporting daily operations and representing the POP MART brand with energy and positivity. If you love designer toys and enjoy working in a dynamic retail environment, this is the perfect opportunity for you.
Key Responsibilities
Provide exceptional customer service, helping customers discover and fall in love with our productsSupport the Store Manager in daily store operationsEnsure the store is always clean, organized, and visually appealingHandle payments and follow correct procedures at the cashier pointMonitor product availability and support stock managementHelp with inventory checks and prevent stock loss or damageParticipate in new product launches and merchandising updatesFollow all company policies and proceduresBe a team player, supporting colleagues and contributing to a positive store environmentBe available to work flexible shifts, including weekends and holidaysRequired Qualifications
At least 2 years of experience in a retail or customer-facing roleFluent in Spanish and English, with strong communication skillsA proactive attitude and a passion for delivering great customer serviceAbility to support sales goals and contribute to team performanceComfortable working in a fast-paced environment, handling multiple tasksReliable and well-organized, with strong attention to detailBasic experience with cash handling and administrative tasks like schedulingGood time management and the ability to prioritize tasks efficientlyA team player who brings positivity and helps motivate othersDesirable but Not Essential
Experience in the toy or collectibles industryKnowledge of visual merchandising techniquesFamiliarity with retail management software and point-of-sale systemsSchedule :
8 hour shiftMonday to SundayWeekend availabilityExperience :
Retail experience : 2 years (required)Licence / Certification :
Right to Work in Spain (required)