CrowdFarming® is an agri-tech Farmer-to-Consumer platform that offers a sustainable and transparent alternative to fight food waste by creating a direct link between agricultural producers and consumers. Founded in 2017, we are constantly revolutionizing consumer behavior and are experiencing significant growth 🌳. Therefore, we need support for our customer service team in Madrid.
👉 Your daily functions :
- Advise and support our customers across different markets (France, UK, Sweden, etc.) via phone, email, and social media — whether it's about tracking an order, questions about our products or services, or resolving an incident
- Gather and categorize customer feedback and suggestions to share them with the relevant internal teams
- Collaborate with other departments to handle customer requests efficiently.
👉 Your Profile :
You’re fluent in English and have a good level of German or FrenchYou live in Madrid or are planning to move here soon.You’re a great team player , but also know how to work independentlyYou’re highly adaptableChallenges don’t scare you — you actually enjoy taking them on!You’re enthusiastic and curious, and you love learning new things👉 What do we offer :
A 40 hours / week internship contract for 6 months with €750 per month.Eight to five working schedule and Intensive working hours in July and August.You will join a team, where your impact will be remarkable and you will take part in key projects.Remote work options : 3 days per week. 25€ per month as “Extra - Work From Home” to help you with monthly costs (electricity, water…).100 credits to spend on your birthday / A gift from our fields to you on your birthday.Open company culture that values collaboration and innovation.Enjoy fresh fruits and vegetables directly from our Farmers!