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Spanish-Speaking Customer Representative, Remote from Greece (Athens-based)

Spanish-Speaking Customer Representative, Remote from Greece (Athens-based)

Elemental InsightsMadrid, Comunidad de Madrid, España
Hace 16 días
Descripción del trabajo

Spanish-Speaking Customer Representative – Remote (Greece)

Join to apply for the Spanish-speaking Customer Representative role at Elemental Insights.

Are you passionate about helping people and creating outstanding customer experiences? We are looking for a Spanish-speaking Customer Support Representative to join our international team in Athens, Greece. In this role, you’ll be the voice of the brand for Spanish-speaking customers, supporting them through phone, email, and chat to ensure their questions are answered and their problems solved.

Remote work option available – you must be based in Greece.

If you’re currently abroad, we offer a full relocation package to Athens, including flight reimbursement, airport pickup upon arrival, and housing support with reduced rental fees through our real‑estate partners.

What You’ll Do

  • Provide top-tier customer service to Spanish-speaking clients across multiple channels (phone, email, chat).
  • Assist customers with inquiries, troubleshooting, and resolve issues in a timely and professional manner.
  • Deliver customer‑centric solutions with empathy, patience, and efficiency.
  • Collaborate with the support team to ensure a smooth and seamless customer journey.
  • Identify recurring issues and provide feedback to improve processes and customer satisfaction.

What We’re Looking For

  • Spanish C2 level (native or near-native fluency).
  • English B2 minimum (for training and team communication).
  • Strong communication skills – both written and verbal.
  • Problem‑solving mindset with adaptability to fast‑paced environments.
  • Basic computer skills (CRM, ticketing systems, MS Office, etc.).
  • EU Passport (required for legal employment in Greece).

    • Why Join Us

  • Competitive salary + monthly performance bonuses.
  • Relocation package (flight reimbursement, airport pickup, housing assistance).
  • Remote work flexibility – enjoy working from home while living in sunny Athens.
  • Ongoing training and career development opportunities.
  • Multicultural team environment with colleagues from all over Europe.
  • Extra perks : health insurance, paid holidays, and team events.

    • Location

    Athens, Greece (Remote work from anywhere in Greece).

    Contract type

    Full-time, permanent.

    How to Apply

    Upload your CV in English.

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