Support Engineer

Technical Support Engineer

Work Type - Contract

Location - Llanera, Spain (Two site to visit location - Aldeanueva, Ribadumia, Spain)

Work Mode - Onsite

Key Responsibilities :

• Provide first and second-level technical support for computers, laptops, printers, and other user devices.
• Troubleshoot and fix hardware, software, and application problems quickly and efficiently.
• Install, configure, and update operating systems, applications, and security tools.
• Create and manage user accounts and permissions using Active Directory or similar tools.
• Set up and maintain printers, scanners, and mobile devices for users.
• Support video meetings and collaboration tools (Teams, Zoom, etc.).
• Keep IT equipment inventory and documentation up to date.
• Follow company IT security and data protection policies.
• Escalate complex issues to senior engineers when needed.
• Provide friendly and clear support to users, including basic IT training when required.

Required Skills & Qualifications :