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Order Management Specialist

Danaher Life SciencesAlcobendas, Comunidad de Madrid, España

Hace 23 días

Descripción del trabajo

Overview

Join to apply for the Order Management Specialist role at Danaher Life Sciences .

The Order Management Specialist is responsible for processing customer orders efficiently while adhering to company policies and tracking orders through delivery, resolving issues to improve On Time Delivery (OTD).

This position reports to the Customer Service Manager and is part of the EMEA Customer Service Team located in Madrid, Spain and will be an on-site role.

What You Will Do

Process customer orders in compliance with company policies and standard operating procedures.
Track orders to delivery, troubleshoot delivery issues and strive for continuous improvement of the OTD metric.
Attend daily Visual Daily Management meetings with the team to drive improvements in key metrics with a continuous improvement attitude to drive customer satisfaction.
Demonstrate excellent data entry skills to quickly and accurately review and input data.
Ensure pricing is updated correctly in the ERP.

Who You Are

Fluent in Spanish and English; Portuguese would be an advantage.

Experience with ERP systems such as Oracle and CRM systems such as SFDC, as well as MS Office products including Word, Excel, and Outlook.

High school degree (or equivalent experience) with multiple years of relevant work experience in a fast-paced Order Management role.

Written and verbal communication skills.

High attention to detail with the ability to effectively review and understand sales agreements, proposals, purchase orders, and related information.

Cytiva, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Join our winning team today and help accelerate real-life impact in science and technology.

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Order Management Specialist • Alcobendas, Comunidad de Madrid, España