Role Summary
As a SalesForce Solution Architect, you will lead the design and implementation of comprehensive technical solutions in SalesForce to meet the complex needs of our organization. Leveraging your expertise in architecture, technology, and specifically SalesForce, you will collaborate closely with cross‑functional teams to ensure the alignment of technical solutions with business objectives. Your role will involve providing strategic guidance, architectural oversight, and technical leadership to drive innovation and excellence in solution delivery.
Key Responsibilities
- Design and implement Salesforce solutions, including custom objects, Lightning components, Visualforce pages, and integrations with external systems.
- Develop and maintain system configurations, including data models, security settings, and automation processes. Conduct impact analysis and testing for new configurations, updates, and integrations.
- Lead and participate in projects that impact Salesforce, including system upgrades and new feature implementations. Manage the transition to go live and ensure that all processes are tested and validated.
- Provide technical leadership across the Salesforce ecosystem and connected systems to ensure the solutions conform with best practices and reduce technical complexity / technical debt from the existing platform. Ensure impact assessments are completed to help inform stakeholders of the impacts of proposed changes.
- Ensure compliance with regulatory requirements and internal policies. Stay current with Salesforce updates and best practices, and provide recommendations for continuous improvement.
- Work on designing the integration of Salesforce with other enterprise systems and automating processes to reduce administrative overhead and minimize errors.
- Collaborate with business stakeholders, product owners, architects from other domains and development teams to understand business needs, gather requirements, and translate them into actionable technical solutions.
- Identify technical risks and dependencies early in the project lifecycle and develop mitigation strategies to minimize impact on project timelines and deliverables.
- Provide technical guidance, mentorship, and coaching to junior architects and development teams to foster a culture of learning and continuous improvement.
- Drive continuous improvement initiatives to enhance solution quality, development efficiency, and technical excellence across the organization.
Skills / Experience
Extensive experience as a Solution Architect, Technical Lead, or similar role in Agile environments, designing and delivering complex technical solutions.Comprehensive experience with Salesforce Sales Cloud, Service Cloud, Pardot, Customer Community, Quip, Anywhere, Einstein, Einstein Analytics, Field Service, Maps, Customer 360 Platform, Marketing Cloud, CPQ, Shield, and Data Cloud design and infrastructure.In-depth knowledge of solution architecture principles, design patterns, and best practices.Proficiency in a wide range of technologies, platforms, and frameworks, with the ability to adapt and learn new technologies quickly.Strong leadership, communication, and stakeholder management skills.A very good understanding of cloud platforms and their services, Azure and AWS would be considered an advantage.Fluent English (spoken and written) – necessary to work in an international environment.Experience within the context of the Scaled Agile Framework (SAFe) or relevant certifications such as SAFe® 5 Agilist (SA), SAFe® 5 Architect (ARCH) are advantageous.Disclaimer : Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct souring model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.
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