Marketing Automation Senior Consultant (BAU & Campaign Operations in SFMC)

Core Responsibilities

We are looking for a Senior or Mid-Senior Salesforce Marketing Cloud Consultant to manage the day-to-day operations (BAU) of an international client. This role focuses on campaign execution, journey optimization, and automation management, ensuring flawless delivery and continuous improvement of marketing activities.

Your responsibilities will include :

• Own the end-to-end execution of campaigns and journeys within Salesforce Marketing Cloud (SFMC), ensuring timely and accurate delivery.
• Manage Automation Studio and Journey Builder for recurring and ad-hoc campaigns.
• Monitor and optimize campaign performance, applying best practices to improve engagement and deliverability.
• Ensure data integrity and segmentation accuracy for targeted communications.
• Collaborate with client stakeholders to prioritize BAU activities and propose enhancements.
• Maintain operational documentation and ensure compliance with governance standards.

Requirements

Hard Skills (Must-Have)

Soft Skills (Must-Have)

Preferred Qualifications

What We Offer

About Jakala

We are an ecosystem designed to bring together talent and innovative solutions to drive value for organizations, people, and society.

We are currently the leading Martech company in Europe, headquartered in Milan with offices around the world. Our data-driven approach, backed by a winning formula of strategy, innovation, technological transformation, engagement, and activation, is the cornerstone of our work.

With a team of 3,000 employees, over 900 clients, and projects in more than 30 countries, and revenue exceeding 500 million euros, Jakala is a benchmark in the digital landscape. Thanks to the contribution of an international team of versatile and highly qualified talent, the company offers unique and personalized solutions, anticipating the challenges of a constantly evolving market.

Recognized as a B Corp, Jakala pursues its goals with the firm belief that employee well-being and a positive environmental impact are essential to ensuring