Dutch Speaking Customer Service for Retail industry -Remote in Greece

Patrique Mercier Recruitment FR is excited to announce an opportunity for a Dutch Speaking Customer Service Representative in the Retail Industry. This position is perfect for passionate individuals who enjoy helping customers and are eager to work in a dynamic retail environment.

Responsibilities

• Provide exceptional customer service to Dutch-speaking clients through various channels, including phone, email, and chat.
• Assist customers with inquiries related to products, orders, and returns while maintaining a positive shopping experience.
• Resolve customer complaints and issues in a professional manner, ensuring satisfaction and loyalty.
• Collaborate with internal teams to efficiently handle customer requests and provide timely solutions.
• Maintain up-to-date knowledge of product offerings, promotions, and store policies to assist customers accurately.
• Document all customer interactions to enhance service quality and streamline processes.
• Contribute to team goals and strive for continuous improvement in service delivery.

Requirements

Benefits