MediaMarktSaturn has chosen Barcelona as the main Hub for their Digital Consultation Services . As Europe’s leading consumer electronics retailer, MediaMarktSaturn partners with the world’s top tech brands to bring customers the latest and most innovative solutions.
This is your opportunity to join a brand-new international team, help shape a growing business unit, and deliver cutting-edge support to customers through modern digital tools!
Languages Required :
- Excellent command of Hungarian
- Professional level of English
- Other languages are considered a plus
Main Responsibilities :
Communicate with customers via chat, video, and co-browsing toolsUnderstand customer needs and recommend the ideal product through tailored solutions and expert adviceSupport customers with the initial setup and discovery of their new devicesIdentify opportunities for cross-selling and up-selling to maximize customer valueShare responsibility for project KPIs through reporting and analysisContinuously develop your skills and contribute to training materials for the teamCore Skills :
Passionate about Tech and Consumer Electronics (Entertainment and Audio / Video Electronics, IT and Computing Devices, Mobile Devices, Smart Home Solutions etc.)Previous Sales experience in Retail or Direct Sales (Consumer Electronics industry is a plus)Comfortable with digital communication tools and video callsAbility to build trust and connect with customers in a clear, empathetic, and professional wayWillingness to work five days per week, from 10 : 00 to 19 : 00 (including Saturdays).What's on Offer :
Competitive Salary of EUR 25,000-30,000 OTEHybrid working model : 3–4 days per week working from homeFull-time schedulePermanent contractFull training on the brands and devices you will supportA dynamic startup-like atmosphere with the stability of an international corporationThe chance to shape a new business area within the international MediaMarktSaturn familyOur Recruitment process :
Step 1 : Interview with our Recruiter to learn more about youStep 2 : Video Interview with the Team ManagersStep 3 : Final Interview with the HR Manager