Configuration Manager

SaaS Manager Remote

Permanent

Salary up to €55000

Core Responsibilities

Act as client interface : gather requirements, translate them for the technical team, and ensure delivery.

Maintain, support, and improve system (including system setup, configuration, and upgrades).

Provide second-line support (via helpdesk) for client issues.

Oversee and contribute to validation documentation, training materials, and system admin.

Manage onboarding of new clients : support implementation, post-go-live stabilisation, and ongoing