CRM SUPPORT MANAGER

Take your career to the next level with Amaris Consulting as a CRM Support Manager. Be part of an international team, thrive in a global group with a €800M turnover and over 1,000 clients worldwide, and an agile environment. The ideal candidate will have a proven track record in managing CRM support operations efficiently and is comfortable working in a fast-paced environment. Spanish fluency is required as part of this role.

✍️ WHAT WOULD YOU NEED? ✍️

• 5+ years of experience as a CRM Support Manager
• Strong proficiency with CRM platforms, especially Salesforce and Veeva CRM.
• Experience managing support queues, incident categorization, SLA monitoring, and issue escalation.
• Solid knowledge of CRM support processes and documentation best practices.
• Familiarity with pharmaceutical industry standards and requirements.
• Proven experience in leading CRM support activities in the pharma sector.
• Advanced proficiency in Spanish (written and spoken).
• Strong problem-solving skills and ability to work both independently and as part of a team.

WHAT WILL YOU BE DOING?

WHY US?

Join our dynamic team of talented people and discover a world full of growth and opportunity. Here's what we offer :

Amaris Consulting prides itself on being an equal opportunity employer. We are committed to promoting diversity within the workforce and creating an inclusive work environment. To this end, we welcome applications from all qualified candidates, regardless of gender, sexual orientation, race, ethnicity, creed, age, marital status, disability or other characteristics.