Service Operations Data and Reporting Analyst (Pharmaceutical Sector)

Overview

Omega CRM Consulting is looking for a Service Operations Data and Reporting Analyst that would like to collaborate with one of the top 15 global pharmaceutical companies.

Responsibilities

Work as part of the Operational Analytics team (within the Service Operations Team) with responsibility for Operational Data and Reporting for all Human Pharma Services Teams.

Understand, in depth, the operational processes and data such as financials, forecasting, service KPIs, and demand management. Help to simplify the process and create governance for the invoicing process.

Work with the Service Owners to ensure operational processes are designed to support the data required to establish service transparency and KPIs.

Build and maintain reporting and dashboards to support HPS operational requirements.

Support the ROPUs and the Service