APM Technician

Overview

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The APM technician perform on-site service and maintenance visits. The ideal candidate will be responsible for identifying and resolving technical, software or mechanical issues on our Lockers, ensuring minimal downtime and maximum customer satisfaction. The role includes replacing components, repairing parts, and coordinating tasks with the support and dispatching teams.

Responsibilities

• Perform scheduled and emergency service visits, complying with the SLA.
• Diagnose technical issues and implement effective solutions on-site.
• Perform root cause analysis of reported problems.
• Replace defective components and carry out mechanical and / or electrical repairs.
• Communicate with the dispatching team to align on planning and priorities.
• Follow safety and quality standards during all service activities.
• Coordinate with the internal support team to ensure smooth execution of tasks.
• Document interventions and report findings accurately and timely.
• Use internal software to monitor the performance and operation of the Lockers network.
• Use the spare parts in the assigned car kit responsibly and efficiently.
• Ensure that the stock level of the car kit is always adequate and replenished as needed.
• Conduct training sessions and periodic audits.

Qualifications / Requirements

What we offer

Language platform

Online platform for lifelong learning

Flexible remuneration services can be contracted

Inclusive Culture

InPost has an Equal Opportunities Plan that promotes equality at all levels. We aim for equality in the company's workplaces, as it is focused on promotion, within and outside the company, as well as gender equality, diversity, equity and inclusion of people regardless of their abilities and conditions.

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