Field Applications Technician

Overview

The Field Applications Technician is an office or remote position ~75% of the time and field based ~25% of the time. The purpose of this position is to support customer sites during construction with product related questions or issues. If you like fixing simple to complex problems, this is the career position for you.

This position will be responsible for identifying field items and corrective actions for customer installation, quality and / or documentation. Customer facing skills are required with Owners, prime and secondary Contractors (Superintendents and Foremen) and Field Workers (with Superintendent or Foreman present).

You will support the NX Project Management team with quick resolution for Owners and / or Contractor remediation items. You’ll provide on-site technical support where there is a Construction Manager (CM) on site, or where the NX CM is no longer at a specific site.

You’ll primarily coordinate with the Manager, Field Applications and, at times, collaborate with NX cross functional leadership as needed, including : other applications team members, tooling, quality, project engineering (assigned to project support), product managers, mechanical engineering, document management (technical bulletins, installation manuals and other document reviews) and supply chain. Occasional engagements may occur with other Nextracker teams such as safety and HR.

Responsibilities

• Travel to customer sites (up to 25% of the time).
• Evaluate compatibility of various Nextracker products and components.
• Supervise or train on correct NX Tracker installation.
• Provide applications technical support on all NX Tracker systems.
• Evaluate field-related issues to determine root cause (installation errors, CDRs; or supplier quality NCRs).
• Troubleshoot tooling or coordinate with NX Tooling for live support on site as needed.
• Review documents with the Applications Team (foundations including NX Anchor and OJJO; installation manuals; engineering documents; construction sets; technical bulletins with NX Engineering approvals).
• Develop reports on overall installation of tracker and components.
• Identify opportunities for tracker installation improvements and value engineering.
• Analyze and recommend areas for value engineering to provide optimal solutions.
• Review and respond to Requests for Information (RFIs) (approximately 50% time).
• Lead and / or participate in PowerworX training in the EU region.

Qualifications (required)

Preferred Experiences

At Nextracker, we are leading in the energy transition, providing the most comprehensive portfolio of intelligent solar tracker and software solutions for solar power plants, as well as strategic services to capture the full value of solar power plants for our customers. Our teams are transforming PV plant performance with smart technology, data monitoring and analysis services. Our sustainability efforts are based on People, Community, Environment, Innovation, and Integrity. We are creative, collaborative and passionate problem-solvers from diverse backgrounds, driven by our mission to provide smart solar and software solutions and to mitigate climate change for future generations.

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