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APPs Observavility Technician

APPs Observavility Technician

Tata Consultancy ServicesMadrid, Comunidad de Madrid, España
Hace 23 días
Descripción del trabajo

Overview

Senior Talent Acquisition Specialist - Digital Recruitment

Are you a APPs Observability Technician seeking a new interesting challenge?

If your answer is yes, it’s your lucky day so keep reading, it can be just what you're looking for!

We are looking for a dynamic, proactive and talented person to join our team and perform the following tasks :

Responsibilities

  • Monitoring and Observability Setup : Implement and configure observability tools to monitor applications, infrastructure, and systems (e.g., Dynatrace, New Relic, DataDog, Splunk, OpenTelemetry, or ELK Stack). Ensure end-to-end visibility by configuring metrics, logging, and distributed tracing for enterprise applications.
  • Real-Time Monitoring : Monitor application performance, response times, error rates, and system health in real time. Detect, analyze, and escalate anomalies or issues affecting application reliability.
  • Troubleshooting and Root Cause Analysis : Help diagnose application performance issues by analyzing telemetry data, log patterns, and performance metrics. Provide root cause analysis (RCA) reports with detailed insights to improve long-term stability.
  • Incident Management and Collaboration : Take part in incident detection and resolution processes, ensuring minimal downtime or degradation. Work alongside application developers, DevOps, and SRE teams to resolve issues efficiently.
  • Optimization of Applications : Identify bottlenecks or areas for performance optimization based on observability data. Develop recommendations for application scaling, resource allocation, or code improvements.
  • Configuration and Tuning : Fine-tune observability dashboards, alerts, and thresholds to align with business-critical SLAs. Regularly update observability tools to support evolving applications and infrastructure landscapes.
  • Documentation and Communication : Create and maintain documentation for observability processes, application health policies, and troubleshooting guides. Provide performance insights and weekly / monthly reports to stakeholders.
  • Proactive Improvements : Implement predictive analysis and AI / ML-powered techniques to foresee potential performance degradations. Suggest and implement best practices for observability and monitoring across the organization.

Qualifications

  • At least 2 years of experience in a similar role
  • Hands-on experience with application monitoring and observability tools (e.g., New Relic, Prometheus, Grafana, Splunk, Dynatrace, AppDynamics, or Elastic Observability).
  • Strong understanding of observability concepts, such as the three pillars (metrics, logs, and traces).
  • Familiarity with APM (Application Performance Monitoring) tools and distributed tracing implementations (e.g., OpenTelemetry, Jaeger, or Zipkin).
  • Proficiency in scripting (e.g., Python, Bash) for automating tasks and configuring tools.
  • Knowledge of Modern Systems
  • Familiarity with microservices, containerized applications (Docker, Kubernetes), and cloud platforms (AWS, Azure, Google Cloud).
  • Understanding of CI / CD pipelines and DevOps practices.
  • Problem-Solving and Analytics : Skills in diagnosing and addressing application performance bottlenecks and reliability issues. Ability to analyze high volumes of data to provide actionable insights. Strong verbal and written communication to convey observability insights and resolution plans to technical and non-technical teams. Ability to coordinate effectively across teams, especially during incident resolution.
  • Workplace : Madrid (Hybrid : 60% remote / In-office)
  • Work Schedule : Business Shift (9 : 00 - 18 : 00) + oncalls
  • Employment details

  • Permanent / indefinite contracts from the first day
  • Competitive salary and a flexible compensation plan (Ticket restaurant plan, Childcare Ticket, Transport Ticket and Health Insurance)
  • Financial support for working from home expenses, plus a first-month bonus to help set up your workspace
  • Career development plan and annual performance-based compensation reviews
  • Comprehensive onboarding program and robust learning platforms for growth
  • Referral bonuses under BYB Scheme for referring a friend who is hired
  • Global collaboration opportunities with a multicultural workforce
  • Benefits, offers and corporate discounts as part of being a TCS Spain employee
  • Additional company activities and programs (appreciations, incentives, team building, diversity and inclusion, sustainability, corporate events, etc.)
  • Company and culture

    Tata Consultancy Services (TCS) is an IT company founded in 1968 as part of the Indian Tata Group and is one of the top 3 technology companies globally. With a presence in 55 countries and more than 600,000 employees, TCS is considered one of the 10 best companies to work for worldwide in 2025 according to the Top Employers Institute. TCS Spain started operations in 2001 and has a diverse workforce that collaborates with main Spanish and multinational companies. TCS Spain has been certified as a Top Employer 2025 and selected as one of the 100 Best Companies to Work for in Spain in 2025 according to Forbes. The portfolio includes IT services, asset-based solutions, global consulting, engineering and industrial services, digital solutions and services, application maintenance and development, quality assurance and testing services, IT infrastructure, and BPS. TCS Spain is committed to inclusion, diversity and sustainability and promotes flexibility policies supporting wellbeing and work-life balance.

    Seniority level

  • Associate
  • Employment type

  • Full-time
  • Job function

  • Information Technology
  • Industries : IT Services and IT Consulting
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    Technician • Madrid, Comunidad de Madrid, España