Burrow DCEO Engineer, DCC Communities

Job ID : | Amazon Data Services, Inc.

How would you like to be a part of Earth’s most customer-centric company? You would work with teams of front-line responders who support the operations of some of the world’s most innovative data centers. Our Data Center Engineering Operations team maintain and operate our critical infrastructure systems so that they are prepared to stand up against any situation.

AWS has the world’s largest cloud computing portfolio. As an Amazonian you will work in some of the most sophisticated, safe, and secure data centers in the world. Our Engineering Operations Technicians (EOT’s) help keep them that way by working with the brightest minds from around the globe to help test and implement the newest technology and work practices to meet the demands of a changing market.

EOT’s are Amazon’s front line responders for hands‑on electrical and mechanical equipment troubleshooting and operation. This equipment includes, but is not limited to, stand‑by diesel generators, switchgear, UPS’s, PDU’s, AHU’s, chillers, cooling towers, chemical treatment systems, pumps, motors, VFD’s, and building automation systems.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Key job responsibilities

Oversee the day-to-day operations and maintenance of mechanical and electrical equipment in a data center.

Operate independently with limited direct management.

Act as an escalation point for all facilities-related issues within the data center, escalating to the Chief Engineer and Data Center Regional Manager as needed.

Perform root cause analysis of equipment failures.

Troubleshoot and report of facility and data sever-level events within internal SLA.

Create and deploy new standard practices for Engineering Operation Technicians and vendor support teams.

Ensure all safety procedures are adhered to by vendors and Amazon staff.

Utilize internal CMMS to manage building workflows.

Communicate complex technical information to a non-technical audience.

Fully comply with all physical security procedures and policies.

Respond to off hour emergency calls related to the data center and help with the investigation, mitigation, and recovery of the issue(s).

Candidates should be able to lift up to 40 lbs and or work in elevated locations.

Ability to work in an environment that operates 24 / 7 with an ability to provide after-hours support as needed. All physical requirements are expected with reasonable accommodations.

Respond off hours to site events and emergency issues.

About the team

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Diverse Experiences

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Work / Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

Inclusive Team Culture

AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship and Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Basic Qualifications

High School diploma or equivalent.

Technical (Military / Trade School) training or 2+ years of electrical and / or mechanical, HVAC, fire system experience in a mission‑critical infrastructure or equivalent experience in a relevant industry (for example : electrical or mechanical).

2+ years’ experience with Microsoft Office products (including Excel, Word and PowerPoint).

Preferred Qualifications

4+ years of data center engineering or operations experience.

Associate's degree or above, or Bachelor's degree.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country / region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $68,300 / year in our lowest geographic market up to $152,700 / year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Depending on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and / or other benefits. For more information, please visit position will remain posted until filled. Applicants should apply via our internal or external career site.

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