Senior Technical Product Owner

Role Summary

The Systems Engineer is responsible for being our internal product and technology expert who can work with our internal software architects, developers and external product managers to make sure their business requirements are properly mapped to the features and capabilities of our products. You will play a crucial role in our software development process to help our customers define their needs, work with our architects to validate our designs meet those needs, and ensure what we build meets the requirements.

The Systems Engineer reports to our Solutions Manager and works closely with all parts of the business to help us deliver great products.

What You’ll Do

• Work with our customer's product managers to uncover, understand, and translate business needs into technical requirements
• Ensure requirements are fully understood and that implementation plans match expectations by working well with internal and external teams, including developers, architects, quality assurance, operations, and regulatory
• Operate as our product expert by providing internal and customer training on how to use the product, answering incoming questions about the product and its capabilities, assessing and addressing technical risk
• Serve as a product evangelist and subject matter expert to our customer community
• Facilitate and participate in the creation and maintenance of proper product documentation
• Develop and prioritize user stories, along with success criteria for testing and product acceptance
• Develop and maintain feature backlogs

Required Qualifications

Preferred Qualifications

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