Corporate Digital Workplace Consultant

Devoteam is a leading European consultancy focused on digital strategy, technology platforms, cybersecurity and business transformation through technology. Technology is in our DNA and we believe in it as a lever capable of driving change for the better, maintaining a balance that allows us to offer our client portfolio first‑class technological tools but always with the proximity and professionalism of a team that acts as a guide along the way.

Devoteam has been committed to technology at the service of people for more than 30 years, with over 11,000 people in the group across 25 countries in Europe, the Middle East and Africa.

The Digital Workplace Admin will play a crucial role in shaping and maintaining our digital landscape. This position is responsible for the administration, configuration and support of our productivity, communication and collaboration tools. The ideal candidate will be a proactive problem‑solver with a passion for technology and a desire to enhance the employee experience through the effective use of digital tools.

Key Responsibilities

• Tool Administration : Manage and maintain our suite of productivity and communication and collaboration tools, including custom applications and third‑party software such as Lucid Suite and Overlayer.
• Configuration and Customization : Configure and customize tools to meet the evolving needs of the business and our employees.
• Business Engagement : Support the Digital Workplace Manager by attending meetings with business stakeholders, gathering requirements, and acting as a technical consultant to translate business needs into technical solutions.
• Analysis : Proactively monitor tools usage, adoption rates and key performance indicators through vendors’ dashboards and analytics to provide data for decision‑making.
• User Support and Training : Provide technical support and training to employees, ensuring they can effectively utilize the available tools; develop and maintain user‑friendly training materials and documentation.
• Vendor and Release Management : Act as a point of contact for tool vendors; monitor, communicate and coordinate testing of new releases and features; collaborate in contract negotiations and renewal processes.
• Security and Compliance : Work with the security team to ensure that all tools are configured and used in a secure and compliant manner, including implementation of security capabilities like Single Sign‑On (SSO) and Data Loss Prevention (DLP).
• Process Improvement : Identify opportunities to improve business processes and employee workflows through the use of our digital tools.
• Collaboration and Communication : Collaborate with various IT and business stakeholders to develop and implement collaboration strategies.

Qualifications

Seniority level : Mid‑Senior level

Employment type : Full‑time

Job location : Madrid, Community of Madrid, Spain

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