IT Support Analyst (Remote Working)

Amaris Consulting is an independent technology consulting firm providing guidance and solutions to businesses. With more than 1000 clients across the globe, we have been rolling out solutions in major projects for over a decade – this is made possible by an international team of 7,600 people spread across 5 continents and more than 60 countries. Our solutions focus on four different Business Lines : Information System & Digital, Telecom, Life Sciences and Engineering. Amaris is your steppingstone to cross rivers of change, meet challenges and achieve all your projects with success.

Brief Call : Our process typically begins with a brief virtual / phone conversation to get to know you! Depending on the position, we may ask you to take a test. Take your career to the next level with Amaris Consulting as a Junior Support Analyst. Be part of an international team, thrive in a global group with a €800M turnover and over 1,000 clients worldwide, and an agile environment.

Junior professional with 1-2 years of experience (entry-level or early career).

Strong SQL skills — mandatory (writing, optimizing, and troubleshooting queries).

Basic exposure to ERP or business applications (a plus, but not required).

Eagerness to learn and grow in SQL, databases, and BI tools .

Ability to work with structured data and solve query-related issues efficiently.

Fluent in Spanish , with excellent written and spoken communication skills.

Availability to work 1 day per week in the office (Madrid) — hybrid role.

Manage and resolve support tickets , addressing both technical and business-related queries.

Write and optimize SQL queries to extract, update, and validate data for reporting and operations.

Perform data import / export , file handling, and database updates to support business needs.

Troubleshoot and diagnose root causes of data or process issues, delivering fast and effective solutions.

Provide Level 2 support for business applications, ensuring smooth operation of critical processes.

Gradually build expertise in business workflows, reporting logic, and data analysis .

Contribute to optimizing data handling and reporting processes for greater efficiency.